Aftersales Lead: Service, Parts & Customer Experience in London
Aftersales Lead: Service, Parts & Customer Experience

Aftersales Lead: Service, Parts & Customer Experience in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Aftersales Team to deliver exceptional customer service and meet profitability targets.
  • Company: A well-established automotive dealership in Greater London with a supportive culture.
  • Benefits: Competitive compensation, extensive training, and a positive workplace environment.
  • Why this job: Join a passionate team and grow your career in the dynamic automotive industry.
  • Qualifications: Experience in automotive Aftersales management and strong communication skills.
  • Other info: Perfect for organised individuals looking to make an impact.

The predicted salary is between 36000 - 60000 £ per year.

A well-established automotive dealership in Greater London is seeking an Aftersales Manager. This role involves leading the Aftersales Team, focusing on exceptional customer service and achieving profitability targets.

The ideal candidate will have experience in automotive Aftersales management and strong communication skills.

The company offers competitive compensation and benefits, including extensive training and a supportive workplace culture. If you are organized and passionate about the automotive industry, this is an excellent opportunity to grow your career.

Aftersales Lead: Service, Parts & Customer Experience in London employer: Currie Motors

Join a well-established automotive dealership in Greater London, where we prioritise exceptional customer service and employee development. Our supportive workplace culture fosters growth through extensive training and competitive benefits, making it an ideal environment for those passionate about the automotive industry. With a focus on teamwork and achieving profitability targets, this role offers a meaningful opportunity to lead and make a significant impact.
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Contact Detail:

Currie Motors Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Aftersales Lead: Service, Parts & Customer Experience in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for an Aftersales Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the dealership's values and customer service approach. Tailor your responses to highlight how your experience aligns with their focus on exceptional customer service and profitability targets.

✨Tip Number 3

Showcase your passion for the automotive industry during interviews. Share specific examples of how you've improved customer experiences or driven profitability in previous roles to demonstrate your fit for the Aftersales Manager position.

✨Tip Number 4

Don't forget to apply through our website! We make it easy for you to submit your application and stand out from the crowd. Plus, it shows you're serious about joining our team and contributing to our supportive workplace culture.

We think you need these skills to ace Aftersales Lead: Service, Parts & Customer Experience in London

Aftersales Management
Customer Service
Profitability Analysis
Team Leadership
Communication Skills
Organisational Skills
Automotive Industry Knowledge
Training and Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in automotive Aftersales management. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the automotive industry and how you can lead our Aftersales Team to success. Keep it engaging and personal.

Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Currie Motors

✨Know Your Stuff

Make sure you brush up on your knowledge of the automotive industry, especially in Aftersales management. Familiarise yourself with common customer service challenges and profitability strategies that dealerships face. This will show your potential employer that you're not just passionate but also well-informed.

✨Showcase Your Leadership Skills

As an Aftersales Lead, you'll be expected to lead a team. Prepare examples from your past experiences where you've successfully managed a team or improved customer service. Highlight how you motivated your team to achieve targets and how you handled any challenges.

✨Communicate Clearly

Strong communication skills are key for this role. Practice articulating your thoughts clearly and confidently. You might want to prepare answers to common interview questions, focusing on how you can enhance customer experience and drive profitability in the dealership.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the dealership's current Aftersales strategies or how they measure customer satisfaction. This shows your genuine interest in the role and helps you understand if the company culture aligns with your values.

Aftersales Lead: Service, Parts & Customer Experience in London
Currie Motors
Location: London
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  • Aftersales Lead: Service, Parts & Customer Experience in London

    London
    Full-Time
    36000 - 60000 £ / year (est.)
  • C

    Currie Motors

    50-100
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