At a Glance
- Tasks: Be the friendly face of our service centre, helping customers with bookings and queries.
- Company: Join a dynamic team in a thriving automotive service environment.
- Benefits: Enjoy 30 days annual leave, plus commission and loyalty rewards.
- Other info: Great opportunity for career growth and learning in a supportive team.
- Why this job: Make a difference by providing excellent customer service in a fast-paced setting.
- Qualifications: GCSEs in English and Maths, strong communication skills, and a proactive attitude.
The predicted salary is between 29000 - 29000 £ per year.
Location – Isleworth
£29,000 basic salary – plus commission
Work Schedule: Monday – Friday: 8.00am – 6.00pm with 1 hour for lunch
As a Service Advisor you will be required to welcome customers to the centre, complete telephone bookings, answer customer queries, administration duties and support the rest of the service team. You will need to be a proficient communicator who is happy dealing with people face to face and also by telephone.
Personal Skills
- Extremely organised, with great attention to detail.
- Flexible, proactive and hard-working.
- Strong people skills – you’re approachable and enjoy assisting colleagues.
- Curious, keen to learn and apply your learning in helping customers and colleagues.
- Thrive in a busy, high-pressure environment.
Experience
- Good level of general education – at least GCSE English and Maths.
- IT skills (MS Word, PowerPoint and Excel).
- Previous customer-focused work experience is advantageous, however no specific industry experience is required.
- Driving Licence (preferred).
Benefits
- 30 days annual leave including bank holidays, increasing on tenure.
Service Advisor employer: Currie Motors UK Ltd
Join a dynamic team in Isleworth as a Service Advisor, where you will be at the forefront of customer engagement in a supportive and collaborative work environment. With a competitive salary, generous annual leave, and opportunities for personal growth, we prioritise employee well-being and development, making it an ideal place for those looking to build a rewarding career in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Service Advisor role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since you'll be the main point of contact for customers, it’s crucial to nail those face-to-face and phone interactions. Role-play with a mate or record yourself to see where you can improve.
✨Tip Number 3
Show off your organisational skills! When you get the chance to chat with potential employers, highlight how you manage your time and tasks effectively. Share examples of how you've thrived in busy environments before.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're keen on joining our team. Don’t miss out on that opportunity!
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a role like Service Advisor where communication is key.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your customer service experience and any relevant skills that match what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in the role.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at Currie Motors UK Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Advisor does. Familiarise yourself with the key responsibilities like welcoming customers, handling queries, and making bookings. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
Since this role is all about communication, be ready to showcase your people skills. Think of examples from your past experiences where you've successfully dealt with customers or worked in a team. This will highlight your approachability and ability to thrive in a busy environment.
✨Be Organised and Detail-Oriented
As a Service Advisor, being organised is crucial. Bring a notepad to jot down important points during the interview and prepare questions to ask. This shows that you’re proactive and detail-oriented, which are key traits for the job.
✨Demonstrate Your Curiosity
Employers love candidates who are eager to learn. During the interview, express your curiosity about the company and the role. Ask insightful questions about the team dynamics or training opportunities, showing that you're keen to grow and contribute.
