At a Glance
- Tasks: Welcome customers and provide essential administrative support in a dynamic environment.
- Company: Join a leading automotive service centre with a focus on customer experience.
- Benefits: Enjoy 30 days holiday, private health plan, and discounts on car purchases.
- Other info: Flexible hours with a supportive team culture and ongoing training.
- Why this job: Be part of a team that values your skills and offers growth opportunities.
- Qualifications: Experience in administration, strong computer skills, and proficiency in QuickBooks.
The predicted salary is between 29000 - 29000 £ per year.
- Location –Isleworth
£29,000 basic salary – plus commission - Work
Schedule: Monday – Friday: 8.00am – 6.00pm with 1 hour for lunch & 8.00am -1.00pm on a Saturday rota (1 in 3 on a rota basis)
- Welcome customers to the centre and assist with their inquiries
- To provide administrative support to all areas of the Aftersales department
- Job pack preparation (inc checking SCP, CWS, C&D prep, GDPR check)
- Quote and convert SCP customers due for renewal
- Prioritising all invoicing, invoice wallet preparation and updating service records
- Invoicing of Service Care Plan work
- To manage the Used Car warranty claim process
- Follow company banking process
- WIP management including Rebooking for Parts received
- To ensure data quality requirements are met individually and departmentally
- To ensure the GDPR process is followed, and agreements are in place 100% of the time
- Filing and Archive management
- PCN administration
- To be available for other duties as directed by ASM including SA support, covering annual leave or sickness
- Handle all internal and external customers and suppliers with courtesy and ensure the Currie Motors experience is always delivered to all contacts
- To be presentable to brand standards and adhering to the company dress code at all time
Experience
- Proficiency in Quick Books for data entry tasks
- Strong computer skills to computerize office processes
- Previous experience in clerical or administrative roles
- Familiarity with Google Suite for office tasks
- Excellent organizational skills for managing office operations
- Ability to type efficiently and accurately
- Personal Skills
- Extremely organised, with great attention to detail.
- Flexible, proactive and hard-working
- Strong people skills – you’re approachable and enjoy assisting colleagues
- Curious, keen to learn and apply your learning in helping customers and colleagues
- Thrive in a busy, high-pressure environment
- What’s on offer/ Benefits
- 30 days holidays (i. e. 22 days including 8 days bank holidays)
- Private Health Plan (Simply Health)
- Cycle to work scheme
- Loyalty & Long Service Awards
- Car Leasing Scheme
- Discounts on car purchases / repairs / parts
- Ongoing training, both in-house and with the manufacture
- #J-18808-Ljbffr
Service Administrator in Isleworth employer: Currie Motors UK Ltd
Join our dynamic Car Rental Company in Waltham Abbey, where we prioritise employee growth and development within a supportive work culture. With competitive benefits including a private health cash plan, generous holiday allowance, and opportunities for career advancement into management roles, we are committed to fostering a rewarding environment for our team members. Experience the satisfaction of delivering exceptional customer service while enjoying unique perks like discounts on car purchases and a cycle to work scheme.
We think you need these skills to ace Service Administrator in Isleworth
Communication Skills
Time Management
Attention to Detail
Adaptability
Problem-Solving Skills
Teamwork
Customer Service
