At a Glance
- Tasks: Deliver top-notch customer service and maximise bookings in a fast-paced car rental environment.
- Company: Join a rapidly growing Car Rental Company within the Currie Motors Group.
- Benefits: Earn a competitive salary, enjoy 30 days holiday, and access health and wellness perks.
- Other info: Full training provided; previous experience in customer service or sales is a plus.
- Why this job: Kickstart your career with genuine growth opportunities and a dynamic team atmosphere.
- Qualifications: Excellent communication skills and a full UK Driving Licence for over 2 years required.
The predicted salary is between 31000 - 37500 £ per year.
Salary : Basic £31000 per annum plus Commission (OTE £37,500.00) including company vehicle.
Hours
Mon – Fri 08.30-18.00 (one hour for lunch) and Saturday morning 09.00-12.00.
(You will get half day off on a weekday in lieu for working on Saturday morning)
Please note that this role requires every Saturday morning to be worked. Please only apply if you can fulfil the working pattern above.
This is an exciting opportunity for you to join our fast-growing Car Rental Company which is part of the Currie Motors Group.
A Genuine career path and development into a management role is available for the right candidate.
We are looking for an ambitious individual to join our Car Hire team at our Waltham Abbey office.
This position requires someone who has excellent communication skills, a passion for customer service excellence and is able to work within a dynamic, fast paced environment.
The Role
- Providing the highest level of customer service to all of our rental customers
- Maximising bookings including upselling additional products and services, assisting in achieving revenue and profit goals.
- Ensuring accurate vehicle handovers, payments and damage inspections are completed for all hires.
- Assisting in rental administration tasks including rental agreements, vehicle handovers, daily payment summaries etc.
- Assist customers in a friendly and professional manner at all times.
- Provide all hirers with complete customer satisfaction.
- Ensure all other company guidelines and rental processes are adhered to in order to minimise the risk of theft and/or damage to our vehicles.
- Additional duties depending on operational requirements which may include but not limited to: a) Occasional cover and support to other local locations. b) Ensuring vehicles are prepared and ready for rent c) Driving to other local sites.
- Excellent telephone manner
- Must have held a full UK Driving Licence for over 2 years and have experience of both manual & automatic vehicles
- Friendly, professional customer service skills, enabling great interactions with all of our rental customers and staff.
- Positive, enthusiastic approach.
- Good, accurate administration skills.
- Previous Customer Service, Sales or Rental Experience is preferred; however full training is provided.
- 30 days holidays (i. e. 22 days including 8 days bank holidays)
- Private Health Cash Plan (Simply Health)
- Cycle to work scheme
- Loyalty & Long Service Awards
- Car Leasing Scheme
- Discounts on car purchases / repairs / parts.
- Employee Assistance Program to look 24/7 after your wellbeing, include GP appointments, 7 days a week.
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Basic Salary £31000 per annum plus Commission (OTE £37,500.00) including company vehicle. employer: Currie Motors UK Ltd
Join our dynamic Car Rental Company in Waltham Abbey, where we prioritise employee growth and development within a supportive work culture. With competitive benefits including a private health cash plan, generous holiday allowance, and opportunities for career advancement into management roles, we are committed to fostering a rewarding environment for our team members. Experience the satisfaction of delivering exceptional customer service while enjoying unique perks like discounts on car purchases and a cycle to work scheme.
