At a Glance
- Tasks: Support workshop operations, manage job allocation, and ensure customer satisfaction.
- Company: Dynamic automotive dealership with a focus on teamwork and innovation.
- Benefits: Competitive salary, private health plan, 30 days holiday, and discounts on car purchases.
- Other info: Ongoing training and excellent career progression opportunities await you.
- Why this job: Join a fast-paced environment and make a real impact in the automotive industry.
- Qualifications: Experience in automotive or customer service, strong organisational skills, and a customer-focused attitude.
The predicted salary is between 26550 - 32450 £ per year.
- Salary
- : Basic £29,000 plus commission (OTE £31,000)
Hours of Work
Monday to Friday, 8:00am – 6:00pm. Saturday rota participation required.
The Service Coordinator supports the efficient day-to-day operation of the workshop by assisting the Senior Service Co‑Ordinator with job allocation, parts control, workshop administration, customer communication, and vehicle health check follow‑up.
The role is responsible for ensuring technicians have the correct parts, tyres, oils, and consumables available when required, maintaining accurate stock control processes, and supporting workshop productivity and customer satisfaction.
Skills & Experience Required
- Previous experience within an automotive dealership, workshop, parts department, or customer service environment.
- Good organisational and administration skills.
- Strong attention to detail and accuracy.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast‑paced environment.
- Basic IT literacy and willingness to learn dealership management systems.
- Customer-focused attitude.
- Experience within a service department, parts department, or workshop environment.
- Knowledge of automotive parts, tyres, and workshop consumables.
- Experience of Vehicle Health Checks (VHCs).
- Understanding of workshop operations and technician workflows.
- Experience of stock control processes.
- Personal Attributes
- Reliable and dependable.
- Positive and enthusiastic attitude.
- Strong attention to detail.
- Team player with a willingness to learn.
- Proactive and organised.
- Customer-focused and commercially aware.
- Ability to prioritise tasks and work under pressure.
Benefits
- 30 days holidays (i. e. 22 days including 8 days bank holidays)
- Private Health Plan (Simply Health)
- Cycle to work scheme
- Loyalty & Long Service Awards
- Car Leasing Scheme
- Discounts on car purchases / repairs / parts
- Ongoing training, both in‑house and with the manufacture
- #J-18808-Ljbffr
Service Coordinator in Twickenham employer: Currie Motors UK Ltd
As a Service Coordinator at our automotive dealership, you will thrive in a dynamic and supportive work environment that prioritises employee growth and satisfaction. With competitive benefits such as a private health plan, generous holiday allowance, and ongoing training opportunities, we are committed to fostering a culture of teamwork and excellence. Join us in a role where your contributions directly enhance customer experiences and workshop efficiency, all while enjoying the perks of working in a vibrant location.
