At a Glance
- Tasks: Lead a team to enhance student services and drive meaningful improvements.
- Company: Join the University of Western Australia, a top-ranked global institution.
- Benefits: Competitive salary, superannuation, and opportunities for professional growth.
- Other info: Commitment to diversity and inclusion in a vibrant campus culture.
- Why this job: Make a real impact on student success in a dynamic higher education environment.
- Qualifications: Proven leadership in higher education and strong analytical skills required.
The predicted salary is between 127078 - 127078 £ per year.
Opportunity to lead a dedicated team and drive meaningful improvements to services that directly support student success and progression. Collaborate with senior stakeholders across the University to shape policy, projects and operational outcomes in a dynamic higher education environment. Full-time appointment on an ongoing basis.
About the area
The Directorate of Student Success and Progression sits within the UWA Education Portfolio, overseen by the Deputy Vice-Chancellor of Education and Student Experience. Student Success and Progression plays an integral role in the shared strategic goal of providing a world-class student experience. The Directorate has responsibility for critical areas across the student lifecycle, including Admissions, Enrolments, Fees, Scholarships, Timetabling, Student Advising, Exams and Graduation. Working across the University, the Directorate partners with academic and professional leaders to deliver integrated, student-centred services that support academic success, retention, and progression.
About the opportunity
- Lead the strategic and operational delivery of critical student administration services in the Fees function, ensuring compliance, service excellence and alignment with University priorities.
- Manage and develop a high-performing Fees team while driving continuous improvement initiatives that enhance the student and stakeholder experience.
- Contribute to major projects, policy development and operational planning across the student lifecycle, supporting organisational goals and service innovation.
About you
- Experienced leader within the higher education sector with a proven ability to manage teams, drive performance and contribute to strategic direction.
- Demonstrated success in delivering customer-centred services and improving operational processes to enhance service quality and efficiency.
- Highly skilled in planning and implementing complex projects, managing competing priorities and delivering outcomes within agreed timelines and budgets.
- Strong analytical, problem-solving and decision-making capabilities, with the ability to interpret policy and provide sound advice on complex operational matters.
- Excellent communication, stakeholder engagement and relationship management skills, with a commitment to delivering an exceptional student experience.
Note: Employment checks will include information on gender-based violence, sexual harassment, and related misconduct to meet legal obligations. A current National Police Clearance is required.
How to apply
Please apply online via the Apply Now button. The content of your Resume and Cover Letter should demonstrate how you meet the selection criteria. Closing date: 11:55 PM AWST on 13 July 2026. This position is only open to applicants with relevant rights to work in Australia.
About the University
The University of Western Australia (UWA) is ranked among the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities. With a strong research track record, vibrant campus and working environments, supported by the freedom to innovate and inspire, there is no better time to join Western Australia’s top university.
Our commitment to inclusion and diversity
UWA is committed to a diverse workforce and an equitable and inclusive workplace. We are committed to fostering a safe environment for all, including Aboriginal and Torres Strait Islander people, women, those from culturally and linguistically diverse backgrounds, the LGBTIQA+ community, and people living with disability. If you require any reasonable adjustments, we encourage you to advise us at the time of application. Alternatively, you can contact us for assistance during the recruitment process.
Manager, Fees in Perth employer: Current staff
The University of Western Australia (UWA) is an exceptional employer, offering a dynamic and inclusive work environment that prioritises student success and progression. With a commitment to professional development, employees benefit from collaborative opportunities across a prestigious institution, competitive salaries, and a strong focus on innovation in higher education. Join UWA to be part of a vibrant community dedicated to delivering a world-class student experience while enjoying the advantages of working in one of the top universities globally.
