At a Glance
- Tasks: Manage housing for a community, building relationships and resolving issues.
- Company: Curo, a community-focused housing provider in Bristol.
- Benefits: Competitive salary, flexible working, generous leave, and wellbeing support.
- Other info: Join a diverse team committed to inclusivity and community development.
- Why this job: Make a real difference in people's lives while enjoying a flexible work environment.
- Qualifications: Experience in housing management and strong communication skills required.
£33,475 pro rata | Bristol — South Glos, Bristol & North Somerset patch | Hybrid Part Time | Permanent | 18.5 hours per week
Your Empathy. Our Communities. Homes for Good. A good home is more than four walls. It’s the start of everything — stability, confidence, a place to belong. As a Housing Officer at Curo, you’ll be the person residents know by name. The first point of contact when something matters. The reason a tenancy works, an estate looks cared for, and a neighbourhood feels like home. This is field‑based housing management at its most rewarding. You’ll look after a patch of 450–650 customers, dividing your time between visits, sign‑ups, estate inspections, casework and partnership meetings. You’ll be trusted to plan your own week, run your own caseload, and make decisions that genuinely shape how people experience their home.
What You’ll Be Doing
- Acting as the primary relationship manager for your patch — building trust, resolving issues, and keeping tenancies on track
- Running tenancy audits, sign‑ups, viewings, mutual exchanges and fixed‑term renewals
- Tackling tenancy breaches early and fairly, balancing accountability with sustaining tenancies wherever possible
- Walking your estates regularly, checking standards and holding contracts to account for the quality of communal services
- Identifying safeguarding concerns and making the right referrals, working closely with statutory partners
- Leading resident engagement and community development that brings your patch to life
- Handling cases involving harassment, hate incidents or tenancy fraud, supported by our specialist teams
- Signposting customers to support around money, employment, training and wellbeing
More About You
You’re a confident, capable housing professional who enjoys being out in your community and trusted to manage your own time. You can have a difficult conversation without losing the relationship, and you know when to push, when to listen, and when to bring in support.
To Need The Following To Help You Be Successful
- Experience in housing management, social housing or a comparable customer‑facing service delivery role
- Working knowledge of housing law and good practice, including handling tenancy breaches
- A confident communicator who can build trusted relationships with residents, colleagues and external partners
- A full UK driving licence and access to a suitable vehicle (the patch can’t be covered without one)
It’s not essential but it helps if you also have:
- A relevant professional qualification (CIH or similar)
- Experience supporting vulnerable customers or working in a regulated service environment
- Knowledge of safeguarding principles and procedures
What You’ll Get In Return
- 26 days annual leave per year (plus bank holidays) rising to 29 days after 3 years - pro rata
- Your birthday off as an extra holiday
- Up to 10% matched pension contribution
- Hybrid working with regular time out on patch and at our Bath HQ
- Flexible benefits which might include a Health Cash Plan
- Access to an Employee Assistance Programme for your own wellbeing
Equal Opportunity
We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers.
Housing Officer (Bristol, South Glos & North Somerset) - Part-Time 18.5 hours in Weston-super-Mare employer: Curo
Curo is an exceptional employer that prioritises community engagement and employee wellbeing, offering a flexible hybrid working model and a supportive work culture. As a Housing Officer, you'll enjoy meaningful interactions with residents while benefiting from generous annual leave, a matched pension contribution, and opportunities for professional growth in a diverse and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer (Bristol, South Glos & North Somerset) - Part-Time 18.5 hours in Weston-super-Mare
✨Get Involved in Local Initiatives
Dive headfirst into local community projects and social enterprises! This not only builds your experience but also connects you with like-minded folks who may know about part-time opportunities. Plus, many nonprofits announce openings through their events and volunteer activities, so keep your ears to the ground!
✨Join Social Impact Networks
Look for networks and forums centred around social impact – think local charity groups or online platforms where changemakers hang out. These places are goldmines for job leads, especially for part-time roles like the ones at Curo. Engaging in discussions can also help you make meaningful connections with potential employers!
✨Utilise Your University’s Resources
If you’re still in uni, tap into career services that may have exclusive listings for part-time roles in nonprofits. They often host job fairs or info sessions where you can meet representatives from organisations like Curo directly. It’s a great way to make an impression beyond your CV!
✨Check Out Online Opportunities
Websites like Idealist or CharityJob specifically showcase part-time positions in the nonprofit sector. Make sure to check these regularly while keeping an eye on Curo’s own job listings on our website. Being proactive here can put you ahead of the curve!
We think you need these skills to ace Housing Officer (Bristol, South Glos & North Somerset) - Part-Time 18.5 hours in Weston-super-Mare
Some tips for your application 🫡
Show Your Passion for Social Impact:For a role like Housing Officer (Bristol, South Glos & North Somerset) - Part-Time 18.5 hours at Curo, your cover letter is your chance to shine a light on why social impact matters to you. Share any personal experiences or volunteer work that highlight your commitment to the cause. We want to see your genuine enthusiasm!
Highlight Relevant Experience:Make sure your CV showcases any nonprofit work or projects you've been involved in, even if they were part-time or volunteer roles. Emphasize skills like project management, fundraising, or community engagement. These are key in the nonprofit sector, and we want to see how you can contribute to our mission!
Tailor Your Application:When applying for the Housing Officer (Bristol, South Glos & North Somerset) - Part-Time 18.5 hours, customise your documents to fit the vibe of Curo. Use our language, reflect our values, and connect your personal goals with our mission. This shows us you’ve done your homework and you're excited to join the team in this part-time capacity.
Don’t Forget Your Availability:As this is a part-time position, clearly outline your availability in your application. Whether you're a student balancing studies or have other commitments, we appreciate transparency. Just pop your available hours in your cover letter or CV so we can see how you fit into our schedule.
How to prepare for a job interview at Curo
✨Show Your Passion for the Cause
When applying for a part-time role in the nonprofit sector, it's essential to convey your genuine enthusiasm for the mission of Curo. Be ready to share personal stories or experiences that highlight why social impact matters to you and how you align with their goals.
✨Bring Tangible Examples of Impact
Nonprofits often look for candidates who can demonstrate their ability to create meaningful change. Prepare examples from your past experiences—whether in volunteering, projects, or academic work—that showcase your skills in making a positive impact. Use metrics if possible; it's all about showing how you’ve really contributed.
✨Be Ready for Scenario Questions
Expect to encounter scenario-based questions during your interview. These will assess how you handle real-world challenges in the nonprofit space. For example, how would you deal with limited resources or navigate a conflict with team members? Think through your past experiences to give thoughtful responses.
✨Flexibility and Availability are Key
Since it's a part-time role, they might dig into your availability during the interview. Be open and clear about your schedule and how it can align with Curo's needs. They’ll want to know that you can commit without compromising your passion for the work!
