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For Companies At a Glance
- Tasks: Support homeowners with queries, sales packs, and repairs in a fast-paced environment.
- Company: Join a community-focused organisation dedicated to excellent customer service.
- Benefits: Competitive salary, benefits package, and opportunities for personal growth.
- Other info: Be part of a supportive team with career advancement opportunities.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 27513 - 27513 £ per year.
£27,513 + benefits | The Maltings, Bath Full Time | Permanent | 37 hours per week
About The Role
Are you passionate about great customer service and making a difference in your community? As a Property Advisor in our Homeownership Team, you'll support homeowners with everything from queries and sales packs to communal repairs and service charges. It’s a varied, fast-paced role where your organisational skills and problem-solving mindset will shine. You’ll be a key part of a supportive team, with opportunities to grow your knowledge, improve services, and make a real impact every day.
What You'll Be Doing
- Support the Homeownership Team by providing administrative support. This can include assisting with customer enquiries about tenancy obligations, sales information packs, responses to solicitor enquiries, and with sale notices, all in a timely manner.
- Ensure that management systems, including IT systems, are kept up to date with customer details, actions taken and agreements made.
- Assist in the review and development of changes to systems.
- Take personal responsibility for the health and safety of myself and others by working within Curo’s Health and Safety policy and procedures at all times.
- Assist with the letting and administration of our commercial garages portfolio; ensuring accurate records are maintained and systems updated.
- Provide information and advice about all aspects of the charges that we make to customers, maximising payments, minimising arrears and taking appropriate action to recover outstanding debt.
- Take ownership of our own Customer Portfolio, providing support on all aspects of housing related matters, including communal repairs and major works.
Property Advisor employer: Curo
Contact Detail:
Curo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the property sector, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer service and community impact, so you can show how your skills align perfectly with their mission. We want you to shine!
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experiences where you've tackled challenges head-on. This will help you demonstrate your organisational skills and readiness for the fast-paced environment of a Property Advisor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Property Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Property Advisor role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can make a difference in our community!
Showcase Your Organisational Skills: Since this role involves a lot of administrative support, be sure to mention any past experiences where you've successfully managed multiple tasks or projects. We love seeing how you can keep things running smoothly!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your strengths.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Curo
✨Know Your Stuff
Before the interview, make sure you understand the role of a Property Advisor inside out. Familiarise yourself with common customer queries and the types of issues homeowners face. This will help you demonstrate your knowledge and show that you're genuinely interested in making a difference.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, be ready to share examples from your past experiences where you've successfully managed multiple tasks or projects. Think about how you prioritised your workload and what tools or methods you used to stay on top of everything.
✨Emphasise Teamwork
The Homeownership Team is all about collaboration, so be prepared to discuss how you work well in a team. Share specific instances where you’ve supported colleagues or contributed to a group project, highlighting your ability to communicate effectively and build relationships.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the company and the role. For example, you could ask about opportunities for professional development or how the team measures success in their roles.