Planned Works Contract Manager

Salary: £45,500 + benefits

Location: Bath - Hybrid

Full Time | Permanent | 37 hours per week

Closing Date: 11th April

Your Leadership. Our Delivery. Residents' Quality Homes.

When it comes to providing quality kitchens, bathrooms, and heating systems for our residents, efficiency and excellence matter. The Planned Works Contract Manager ensures our internal teams deliver these vital home improvements effectively, on time, and within budget while maintaining the highest standards of customer satisfaction. This position sits at the intersection of operational management, technical expertise, and people leadership. It offers excellent scope - from managing a team of Planned Works Team Leaders to driving efficiency improvements in our delivery processes, all while ensuring residents receive high-quality installations that transform their homes.

What you'll be doing

• You'll lead and develop a team of Planned Works Team Leaders, providing constructive feedback, technical guidance, and appropriate coaching to help them reach their potential.
• You'll manage the internal trades team and operational delivery of kitchens, bathrooms and electric central heating systems, ensuring high-quality installations completed efficiently and on schedule.
• You'll build effective partnerships with our Asset Management team and specialist subcontractors to coordinate seamless delivery of planned works.
• You'll implement innovative approaches to improve efficiency, ensuring we maximise productivity while maintaining quality standards.
• You'll manage allocated budgets effectively, providing transparent reporting and demonstrating sound financial control throughout the year.
• You'll investigate complaints and enquiries thoroughly, implementing swift and comprehensive solutions to resolve issues.
• You'll ensure full compliance with health and safety legislation, CDM regulations, and Curo's working practices.

What you'll get in return

• Beyond a competitive salary of £45,500 and the chance to make a real difference every day, you'll get:
• 26 days annual leave per year (plus bank holidays) rising to 29 days after 3 years.
• Your birthday off as an extra holiday.
• Up to 10% matched pension contribution.
• Hybrid working.
• Flexible benefits which might include a Health Cash Plan.
• Access to an Employee Assistance Programme for your own wellbeing.

More about you

You're the person who knows how to get the best from teams and processes. With your technical qualification (preferably HNC/D in Construction) and experience in property maintenance at a senior/middle management level, you excel at leading multi-disciplinary teams while delivering operational excellence. People naturally look to you for leadership because your management style builds trust and gets results. You're equally comfortable motivating your team, collaborating with internal stakeholders, or ensuring residents receive excellent service. When challenges arise, you stay focused and solution oriented. You can identify inefficiencies in complex processes and implement practical improvements that enhance productivity. Budgets and KPIs don't intimidate you -- they provide the framework for your success. What really drives you? Creating positive change through effective leadership. You find genuine satisfaction in transforming team performance and operational processes, knowing you've helped improve both efficiency and the quality of residents' homes.

About Curo

We're a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We're proud to be among the UK's top 100 companies to work for, and the 5th best housing association nationwide. We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers. We're committed to making our recruitment process accessible to everyone -- if you need any adjustments to help you apply or interview, please contact our recruitment team.