At a Glance
- Tasks: Manage housing relationships, resolve issues, and ensure tenancies run smoothly.
- Company: Curo, a community-focused organisation dedicated to creating homes for good.
- Benefits: Competitive salary, flexible hybrid working, and a supportive team environment.
- Other info: Enjoy a rewarding role with opportunities for personal growth and development.
- Why this job: Make a real difference in people's lives by helping them feel at home.
- Qualifications: Strong communication skills and a passion for community engagement.
The predicted salary is between 33475 - 33475 £ per year.
A good home is more than four walls. It’s the start of everything — stability, confidence, a place to belong. As a Housing Officer at Curo, you’ll be the person residents know by name. The first point of contact when something matters. The reason a tenancy works, an estate looks cared for, and a neighbourhood feels like home. This is field-based housing management at its most rewarding.
You’ll look after a patch of 450–650 customers, dividing your time between visits, sign-ups, estate inspections, casework and partnership meetings. You’ll be trusted to plan your own week, run your own caseload, and make decisions that genuinely shape how people experience their home.
What you’ll be doing:
- Acting as the primary relationship manager for your patch — building trust, resolving issues, and keeping tenancies on track
- Running tenancy audits, sign-ups, viewings, mutual exchanges and fixed-term renewals
- Tackling tenancy breaches early and fairly, balancing accountability with sustaining tenancies wherever possible
- Walking your estates regularly, checking standards and holding contracts to account for the quality of communal services
Housing Officer (Bath) - Part-Time 18.5 hours employer: Curo
Curo is an exceptional employer that prioritises community and employee well-being, offering a supportive work culture where your contributions truly matter. With flexible hybrid working arrangements and a focus on personal development, you will have the opportunity to grow within a role that makes a real difference in people's lives in Bath. Join us to be part of a dedicated team that values empathy and fosters a sense of belonging for both employees and residents alike.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer (Bath) - Part-Time 18.5 hours
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with current Housing Officers. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Show your passion for community! When you get the chance to chat with potential employers, share your experiences and ideas about how to improve housing services. Let them see your commitment to making a difference.
✨Tip Number 3
Prepare for interviews by researching Curo and understanding their values. Think about how your skills align with their mission of creating good homes and communities. Tailor your answers to reflect that!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Housing Officer (Bath) - Part-Time 18.5 hours
Some tips for your application 🫡
Show Your Empathy:As a Housing Officer, empathy is key. Make sure your application reflects your understanding of the importance of a good home and how it impacts people's lives. Share any relevant experiences that highlight your ability to connect with others.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Highlight your experience in housing management or customer service, and explain how you can contribute to making communities feel like home.
Be Clear and Concise:When writing your application, clarity is crucial. Use straightforward language and get straight to the point. We want to see your skills and experiences without wading through unnecessary fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Curo
✨Know Your Patch
Familiarise yourself with the area you'll be managing. Research the community, its needs, and any recent developments. This will show your potential employer that you’re genuinely interested in making a positive impact.
✨Showcase Your Empathy
As a Housing Officer, empathy is key. Prepare examples of how you've successfully resolved conflicts or supported individuals in previous roles. This will demonstrate your ability to build trust and maintain strong relationships with residents.
✨Be Ready for Scenario Questions
Expect questions about handling tenancy breaches or difficult situations. Think through your approach to these scenarios beforehand, focusing on fairness and accountability while ensuring the well-being of tenants.
✨Highlight Your Organisational Skills
Since you'll be managing your own caseload, it's crucial to convey your organisational abilities. Share specific strategies you use to prioritise tasks and manage your time effectively, especially when juggling multiple responsibilities.
