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- Tasks: Support individuals to live independently and access essential services.
- Company: Curo, a leading housing association with a social purpose.
- Benefits: Competitive salary, generous leave, birthday off, and flexible benefits.
- Why this job: Make a real difference in people's lives without shift work or personal care.
- Qualifications: Customer service experience, strong listening skills, and a full driving licence.
- Other info: Join a supportive team dedicated to building stronger communities.
The predicted salary is between 21000 - 25000 £ per year.
Support Worker (Independent Living) - Supporting Independence, Building Futures
£24,730 per annum + £900 car allowance | Bath & NE Somerset | Full Time Permanent | 37 hours per week | Monday to Friday – no shift work
Your Support. Their Independence. Stronger Communities.
Tired of shift work? Looking for a care role without personal care? Want to focus on building relationships and helping people live independently? This Monday to Friday role gives you the chance to make a real difference without the challenges of shift patterns or personal care responsibilities. You will work with your own caseload of customers, helping them access the support they need to thrive in their own homes. At Curo, we believe everyone deserves the chance to live independently. Our Independent Living Service puts people at the heart of everything we do, providing tailored support that makes a real difference to lives across Bath and North East Somerset.
What You’ll Be Doing
- Managing your own caseload of customers, building trust and understanding their unique needs
- Developing personalised support plans with customers to help them live independently
- Working with partner agencies to coordinate the right support for each person
- Helping customers across Bath and North East Somerset with task‑based support – practical things like shopping, attending appointments, and accessing services
- Supporting customers to maximise their income and access benefits they’re entitled to
- Completing annual personal alarm safety checks
- Completing accurate case notes and documentation within required timeframes
- Responding to emergency situations when needed
What You’ll Get In Return
- 26 days annual leave per year (plus bank holidays) rising to 29 days after 3 years
- Your birthday off as an extra holiday
- Up to 10% matched pension contribution
- Mileage allowance for travel between customer visits
- Flexible benefits which might include a Health Cash Plan
- Access to an Employee Assistance Programme for your own wellbeing
More about you
- Experience in a customer-service or customer‑facing role
- Strong listening skills and ability to understand what customers really need
- Excellent time management and organisational skills
- Comfort with challenging conversations while remaining respectful and supportive
- Good IT skills including Microsoft Office and mobile apps
- Full driving licence with access to a car and business insurance
- Ability to transport customers when required
You will travel throughout Bath and North East Somerset primarily, with occasional cover in Bristol and North Somerset. This role requires an enhanced DBS check, which we will arrange for you. We value people who can work without judgement, maintain professional boundaries, and are committed to achieving the best outcomes for customers. Your empathy, resilience and genuine interest in helping people will be essential to your success in this role, along with an understanding of the challenges faced by vulnerable adults.
About Curo
We’re a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We’re proud to be among the UK’s top 100 companies to work for, and the 5th best housing association nationwide. We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers. We’re committed to making our recruitment process accessible to everyone – if you need any adjustments to help you apply or interview, please contact our recruitment team at recruitment@curo-group.co.uk
Support Worker - Independent Living (B&NES) in Bath employer: Curo
Contact Detail:
Curo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker - Independent Living (B&NES) in Bath
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online groups. Building connections can lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching Curo and understanding their values. Think about how your skills align with their mission of supporting independence and building futures.
✨Tip Number 3
Practice your responses to common interview questions. Focus on your customer service experience and how you’ve helped others in challenging situations. We want to hear your stories!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Curo.
We think you need these skills to ace Support Worker - Independent Living (B&NES) in Bath
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of a Support Worker. We want to see how you can help our customers live independently, so don’t hold back on sharing relevant examples!
Showcase Your Skills: We’re looking for strong listening skills and excellent time management. In your written application, give us a glimpse of how you've used these skills in past roles. It’s all about demonstrating your ability to understand and meet customer needs.
Be Genuine: Let your personality shine through! We value empathy and a genuine interest in helping people. Share your motivations for applying and why you believe in supporting independence – it’ll make your application stand out.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Curo
✨Know Your Role
Before the interview, make sure you understand the specifics of the Support Worker role. Familiarise yourself with the responsibilities like managing a caseload and developing personalised support plans. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Empathy
Since this role is all about supporting independence, be ready to share examples of how you've helped others in the past. Highlight your listening skills and ability to understand unique needs, as these are crucial for building trust with customers.
✨Prepare for Challenging Conversations
You might face questions about handling difficult situations or conversations. Think of scenarios where you've navigated tough discussions while remaining respectful and supportive. This will show that you're equipped to handle the challenges of the role.
✨Demonstrate Your Organisational Skills
Time management and organisation are key in this job. Be prepared to discuss how you prioritise tasks and manage your time effectively, especially when dealing with multiple customers. This will reassure the interviewer that you can handle the demands of the role.