At a Glance
- Tasks: Support individuals in living independently and manage your own caseload.
- Company: Join Curo, a leading housing association with a social purpose.
- Benefits: Enjoy 26 days annual leave, birthday off, and flexible benefits.
- Other info: Work in a supportive environment with opportunities for personal growth.
- Why this job: Make a real difference in people's lives without shift work or personal care.
- Qualifications: Customer service experience and strong listening skills required.
The predicted salary is between 26778 - 26778 £ per year.
Location: Banes
Monday to Friday – no weekends. Full Time | Permanent | 37 hours per week. No shift work, no personal care.
Salary: £26,778 per annum inclusive of £900 car allowance.
Your Support. Their Independence. Stronger Communities.
Tired of shift work? Looking for a care role without personal care? Want to focus on building relationships and helping people live independently? This Monday to Friday role gives you the chance to make a real difference without the challenges of shift patterns or personal care responsibilities. You'll work with your own caseload of customers, helping them access the support they need to thrive in their own homes.
What you'll be doing:
- Managing your own caseload of customers, building trust and understanding their unique needs
- Developing personalised support plans with customers to help them live independently
- Working with partner agencies to coordinate the right support for each person
- Helping customers across Bath and North East Somerset with task-based support – practical things like shopping, attending appointments, and accessing services
- Supporting customers to maximise their income and access benefits they're entitled to
- Completing annual personal alarm safety checks
- Completing accurate case notes and documentation within required timeframes
- Responding to emergency situations when needed
What you'll get in return:
- 26 days annual leave per year (plus bank holidays) rising to 29 days after 3 years
- Your birthday off as an extra holiday
- Up to 10% matched pension contribution
- Mileage allowance for travel between customer visits
- Flexible benefits which might include a Health Cash Plan
- Access to an Employee Assistance Programme for your own wellbeing
More about you:
Essential:
- Experience in a customer-service or customer-facing role
- Strong listening skills and ability to understand what customers really need
- Excellent time management and organisational skills
- Comfort with challenging conversations while remaining respectful and supportive
- Good IT skills including Microsoft Office and mobile apps
- Full driving licence with access to a car and business insurance
- Ability to transport customers when required
You’ll travel throughout Bath and North East Somerset primarily, with occasional cover in Bristol and North Somerset. This role requires an enhanced DBS check, which we’ll arrange for you.
We value people who can work without judgement, maintain professional boundaries, and are committed to achieving the best outcomes for customers. Your empathy, resilience and genuine interest in helping people will be essential to your success in this role, along with an understanding of the challenges faced by vulnerable adults.
About Curo:
We’re a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We’re proud to be among the UK’s top 100 companies to work for, and the 5th best housing association nationwide.
We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers. We’re committed to making our recruitment process accessible to everyone – if you need any adjustments to help you apply or interview, please contact our recruitment team.
Support Worker - Independent Living in Bath employer: Curo
Curo is an excellent employer, offering a dynamic work environment in the heart of Bath where you can contribute to meaningful housing projects. With a strong focus on employee growth, we provide opportunities for professional development alongside competitive benefits such as 26 days of annual leave and flexible perks, ensuring a healthy work-life balance. Join us to be part of a collaborative team that values quality and innovation in construction management.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker - Independent Living in Bath
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Curo.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Curo!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Curo, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Curo or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Support Worker - Independent Living in Bath
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Curo:Before hitting send, make sure to tailor your application specifically to Curo! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Curo
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
