At a Glance
- Tasks: Manage customer enquiries and support income recovery in a dynamic environment.
- Company: Curo, a forward-thinking organisation focused on homeownership.
- Benefits: 26 days annual leave, matched pension, hybrid work model, and more perks.
- Other info: Opportunity for career growth in a vibrant workplace.
- Why this job: Join a supportive team and make a difference in customer experiences.
- Qualifications: Strong customer service and organisational skills required.
The predicted salary is between 25000 - 32000 € per year.
Curo is looking for a Customer Service Administrator (Garage Advisor) in Bath to join their Homeownership Team. In this full-time role, you will manage your own portfolio, assist customers with garage enquiries, and support income recovery efforts.
The position offers a hybrid working model, with 26 annual leave days (increasing to 29), a matched pension contribution, and additional benefits.
Ideal candidates will have strong customer service and organisational skills.
Garage Services Administrator — Customer Support (Hybrid) in Bath employer: Curo
Curo is an exceptional employer that values its employees by offering a supportive work culture and a hybrid working model, allowing for flexibility in balancing work and personal life. With 26 days of annual leave, increasing to 29, alongside a matched pension contribution and various additional benefits, Curo prioritises employee well-being and growth, making it an ideal place for those seeking a meaningful career in customer service within the vibrant city of Bath.
StudySmarter Expert Advice🤫
We think this is how you could land Garage Services Administrator — Customer Support (Hybrid) in Bath
✨Tip Number 1
Make sure to research Curo and their Homeownership Team before your interview. Knowing their values and how they operate will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios that might come up in the role. Think about how you would handle difficult customers or manage multiple enquiries at once, as these skills are crucial for a Garage Services Administrator.
✨Tip Number 3
Don’t forget to highlight your organisational skills during the interview. Share examples of how you've successfully managed your time and tasks in previous roles, especially if they relate to customer support.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed and shows that you’re keen on joining the team at Curo.
We think you need these skills to ace Garage Services Administrator — Customer Support (Hybrid) in Bath
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've helped customers in the past and how you can bring that expertise to our team.
Be Organised in Your Approach:Since this role involves managing your own portfolio, demonstrate your organisational skills. We love seeing examples of how you've kept things on track in previous jobs or projects.
Tailor Your Application:Don’t just send a generic application! We appreciate when candidates take the time to tailor their CV and cover letter to the specific role. Show us why you're the perfect fit for the Garage Services Administrator position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Curo
✨Know Your Stuff
Before the interview, make sure you understand Curo's mission and values. Familiarise yourself with their Homeownership Team and the specific responsibilities of a Garage Services Administrator. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to handle garage enquiries effectively.
✨Organisational Skills Matter
Since the role involves managing your own portfolio, be ready to discuss how you stay organised. Share tools or methods you use to prioritise tasks and manage time efficiently. This will highlight your suitability for the position.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared about the team dynamics or the hybrid working model. This shows that you're not only interested in the role but also in how you can fit into their culture and contribute to the team's success.
