At a Glance
- Tasks: Be the friendly face at The Hub, delivering exceptional customer service and creating a welcoming atmosphere.
- Company: Curo, a leading housing association with a strong social purpose.
- Benefits: Competitive salary, 26 days annual leave, birthday off, and flexible benefits.
- Other info: Flexible part-time hours with opportunities for personal growth and development.
- Why this job: Join a vibrant community space and make a real impact on people's experiences.
- Qualifications: No experience needed, just a positive attitude and great communication skills.
The predicted salary is between 11000 - 13000 £ per year.
Join to apply at Curo £13,104 per annum + benefits | Part Time | Permanent | 20 hours per week.
Every day, people visit The Hub - our flagship community space at Mulberry Park in Combe Down - seeking connection and refreshment. As our Front of House Assistant, you'll be the friendly face greeting them and ensuring exceptional experiences. You'll deliver outstanding customer service across our café and community spaces. You'll rotate between the till, coffee machine, and floor service, creating a welcoming atmosphere for everyone from young families to Bath rugby players. The Hub stands out with its unique community feel – a place where all backgrounds come together. Your energy and ability to thrive in a fast‑paced environment will help make The Hub the heart of our diverse community.
What you'll be doing:
- Your day will be diverse and energetic in this very active role.
- You’ll set up the space, arranging furniture and ensuring the café looks inviting for visitors.
- You’ll become a trained barista while developing skills across all service areas.
- One moment you’ll be taking orders and handling payments, the next delivering delicious food to tables both inside and outside.
- The menu ranges from all‑day breakfasts and sandwiches to our popular Friday night pizzas and Sunday roasts.
- You will create The Hub's welcoming atmosphere, greeting everyone from local families to VIP guests with the same warm hospitality.
- During busy periods, you will maintain composure while working efficiently.
- Behind the scenes, you’ll manage stock, ensure food safety standards, and collaborate with colleagues during busy periods.
- When customers provide feedback, you’ll respond thoughtfully to enhance their experience.
Every day brings something new, but your warmth and dedication will help make our community space the vibrant, welcoming environment that brings diverse people together.
Working pattern: Part time: 20 hours flexibly per week (across 7 days) including evenings and weekends. Hours typically 8:00–18:00, with the rota provided two weeks in advance.
What you’ll get in return:
- 26 days annual leave per year (plus bank holidays) rising to 29 days after 3 years.
- Your birthday off as an extra holiday.
- Up to 10% matched pension contribution.
- Flexible benefits including additional leave, gym membership, Health Cash Plan.
- 'Perks at Work' giving you access to thousands of discounts.
- Employee Assistance Programme for your wellbeing.
More about you:
- Excellent communication skills, customer focus, and a positive team attitude.
- No previous experience necessary!
- Ability to work as part of a team.
- Basic numeracy skills for handling payments.
- Availability to work evenings and weekends.
- Customer focused mindset and enthusiasm.
- Ability to handle the active nature of the role, which involves standing for extended periods and moving café furniture daily – we’re committed to providing appropriate support and accommodations where needed.
About Curo: We’re a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We’re proud to be among the UK’s top 100 companies to work for, and the 5th best housing association nationwide. We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers. We’re committed to making our recruitment process accessible to everyone – if you need any adjustments to help you apply or interview, please contact our recruitment team at recruitment@curo-group.co.uk.
Front of House (Hospitality) Assistant in Bath employer: Curo
Curo is an exceptional employer located in the vibrant city of Bath, offering a supportive work culture that values attention to detail and effective communication. Employees benefit from flexible part-time hours, opportunities for professional growth, and a collaborative environment that fosters teamwork and innovation in financial services.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House (Hospitality) Assistant in Bath
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Curo. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Curo
Don't be shy about reaching out to Curo directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House (Hospitality) Assistant in Bath
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Curo and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Curo
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
