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- Tasks: Join our team as a Support Engineer, tackling hardware issues and managing 2nd line support tickets.
- Company: Curo Services is a dynamic recruitment agency focused on connecting talent with exciting opportunities.
- Benefits: Enjoy competitive pay, paid employer NI, and the chance to work in a flexible team environment.
- Why this job: This role offers hands-on experience in tech support while working with a collaborative and innovative team.
- Qualifications: Active SC Clearance, UK driving license, and a passion for problem-solving are essential.
- Other info: Be prepared for occasional travel across the UK and overnight stays.
The predicted salary is between 30000 - 42000 £ per year.
Our Global Enterprise client is looking for a 2nd Line Engineer to become a part of their team.
Start Date: ASAP
Duration: 140 - 240 days (initially)
Pay Rate: £153 p/d (PLEASE NOTE: Employer NI is paid for by the client)
Total Daily Earnings: £171 p/d (includes rolled up holiday)
IR35 Status: Inside
Location: Raynesway, Derby
NOTE: Active SC Clearance will be utilised.
Responsibilities:
- Working with the hardware team providing break fix and hardware diagnostics.
- Laptop and desktop builds.
- Working on the Tech Bar on a rota.
- Software BAU working on 2nd line tickets and remote desktop.
- Project experience/Field work experience desired but not needed.
- Full UK Driving license and access to own vehicle.
- Happy to travel to remote sites across the UK when needed.
- Happy to stay overnight when required.
Soft Skills:
- Flexible approach and ability to work co-operatively within a newly created team environment.
- Should be a self-starter and be able to perform quality assurance and control to create technical deliverables that are error free/with minimal non-functional defects.
- Experience in operationally supporting large, complex technical environment.
- Methodical and structured in their approach to tasks.
- Capability to organise and prioritise tasks.
- Strong interpersonal skills to establish/maintain relationships and interact with team members.
- Strong organisation and time management skills.
- Strong analytical and problem-solving skills.
To apply for this Support Engineer contract job, please click the button below and submit your latest CV.
Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience.
Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Support Engineer: Desktop, Windows, Support, Security Clearance employer: Curo Services
Contact Detail:
Curo Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Engineer: Desktop, Windows, Support, Security Clearance
✨Tip Number 1
Make sure to highlight your experience with desktop and Windows support in any conversations you have. This role is all about providing effective technical support, so showcasing your hands-on experience will help you stand out.
✨Tip Number 2
Since this position requires active SC Clearance, be prepared to discuss your clearance status openly. If you have it, mention it early on; if not, express your willingness to obtain it as soon as possible.
✨Tip Number 3
Demonstrate your problem-solving skills during interviews or discussions. Prepare examples of past experiences where you successfully diagnosed and resolved technical issues, as this will show your capability in a 2nd line support role.
✨Tip Number 4
Be ready to discuss your flexibility and willingness to travel for the job. Since the role may require visits to remote sites, showing that you're adaptable and can manage overnight stays will make you a more attractive candidate.
We think you need these skills to ace Support Engineer: Desktop, Windows, Support, Security Clearance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in desktop support, Windows environments, and any previous roles that required security clearance. Use keywords from the job description to align your skills with what the employer is looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your problem-solving skills and ability to work in a team. Mention specific examples of how you've successfully handled 2nd line support issues or worked on hardware diagnostics in the past.
Highlight Soft Skills: In your application, emphasise your interpersonal skills, flexibility, and ability to organise and prioritise tasks. These soft skills are crucial for the role and should be clearly demonstrated in your CV and cover letter.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a technical support role.
How to prepare for a job interview at Curo Services
✨Showcase Your Technical Skills
Be prepared to discuss your experience with desktop and Windows support. Highlight any specific tools or software you've used in previous roles, and be ready to demonstrate your problem-solving skills through real-life examples.
✨Emphasise Your Soft Skills
Since the role requires strong interpersonal skills, think of examples where you've successfully worked in a team or resolved conflicts. Show that you can adapt to a new team environment and communicate effectively.
✨Demonstrate Your Flexibility
The job mentions a flexible approach and willingness to travel. Be ready to discuss your past experiences where you've had to adapt quickly to changing situations or work outside of your usual routine.
✨Prepare for Scenario-Based Questions
Expect questions that assess your analytical and problem-solving abilities. Prepare for scenarios related to hardware diagnostics or software issues, and outline your thought process on how you would tackle these challenges.
