Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Support Engineer, tackling server issues and providing top-notch technical support.
- Company: Global enterprise client with a focus on innovation and teamwork.
- Benefits: Competitive pay, paid NI contributions, and opportunities for professional growth.
- Why this job: Make a real difference in a dynamic data centre environment while developing your skills.
- Qualifications: Experience with server hardware and a passion for helping others.
- Other info: Collaborative team atmosphere with potential for career advancement.
The predicted salary is between 35000 - 60000 £ per year.
Our Global Enterprise client is looking for a Server Engineer to join their team.
Start Date: ASAP
Duration: 214 days (initially)
PAYE Rate: £17.48 ph (PLEASE NOTE: Employer NI is paid for by the client)
Total Daily Earnings: £19.85 ph (includes rolled up holiday)
IR35 Status: Inside
Location: London
Responsibilities:
- Break fix server engineer working on HP, Dell and IBM Servers, Server provisioning, Rack, stack and configure Servers.
- Support Trainee DC Engineers when required.
- Troubleshoot hardware faults and arrange replacements.
- Install and decommission redundant equipment.
- Provide expert hardware support.
- Responsible for proactive updating of customer and resolution of service.
- Co-operate and work closely with all members of the support team to ensure efficient, productive and high-quality technical support and customer service to customers within the live Data Centre.
- Liaise with onsite support engineers and within other sites.
- Manage all incoming calls, emails to the data centre support function.
- Liaise with third party suppliers to report and escalate customer problems.
- Respond to customers within agreed SLA.
- Follow escalation processes; tickets to support management and other teams as required.
- Escalate tickets to 2nd line against agreed timescales and continue to monitor these tickets to resolution.
Soft Skills:
- A strong desire to help others by sharing knowledge, peer reviewing, and contributing to technical and process standards.
- Work well within a team, report issues and risks, take part in team meetings, share ideas and work towards improving our service.
- Excellent written & verbal communication with customers to understand and to influence.
To apply for this Support Engineer contract job, please click the button below and submit your latest CV.
Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience.
Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Support Engineer - Server, Breakfix, Rack, Stack, Data Center in London employer: Curo Services
Contact Detail:
Curo Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Engineer - Server, Breakfix, Rack, Stack, Data Center in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in data centres or server support. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Get your hands dirty! If you can, volunteer for projects or gigs that involve server management or troubleshooting. Real-world experience is gold and shows potential employers you're serious about the role.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to HP, Dell, and IBM servers. We all know that confidence is key, so practice explaining your past experiences clearly and concisely.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing familiar faces in our talent pool, so make sure to showcase your skills and enthusiasm!
We think you need these skills to ace Support Engineer - Server, Breakfix, Rack, Stack, Data Center in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Support Engineer role. Highlight your experience with HP, Dell, and IBM servers, and any relevant break-fix work you've done. We want to see how your skills match what we're looking for!
Show Off Your Soft Skills: Don’t forget to showcase your soft skills! Mention your ability to work in a team, communicate effectively, and share knowledge. These are super important for us at StudySmarter, especially in a support role.
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so get to the point!
Apply Through Our Website: Finally, make sure you apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Curo Services
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of HP, Dell, and IBM servers. Be ready to discuss your experience with server provisioning, troubleshooting hardware faults, and any break-fix scenarios you've handled. This will show that you're not just familiar with the tech but can also apply your skills in real-world situations.
✨Showcase Your Team Spirit
Since this role involves working closely with a support team, be prepared to talk about your experiences collaborating with others. Share examples of how you've contributed to team success, whether through peer reviews or sharing knowledge. This will highlight your soft skills and your ability to work well within a team.
✨Communicate Clearly
Excellent communication is key in this role. Practice explaining technical concepts in simple terms, as you'll need to liaise with customers and third-party suppliers. During the interview, focus on articulating your thoughts clearly and concisely to demonstrate your communication skills.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing incoming calls or escalating tickets. Think of examples from your past experiences where you successfully resolved issues under pressure. This will help you showcase your problem-solving abilities and your understanding of the escalation process.
