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- Tasks: Join our on-site support team as a Tech Bar Engineer, handling tech incidents and requests.
- Company: Work with a leading Global Enterprise client known for innovation and excellence.
- Benefits: Enjoy a competitive pay rate, with employer NI covered and rolled-up holiday included.
- Why this job: Be part of a dynamic team, enhancing customer experience while developing your tech skills.
- Qualifications: Experience in Tech Bar support, Microsoft Windows, and mobile technologies is essential.
- Other info: This is a contract role with an initial duration of 720 days, based in London or Manchester.
The predicted salary is between 40000 - 60000 £ per year.
Our Global Enterprise client is looking for a Tech Bar Engineer to join their on-site support team.
Start Date: ASAP
Duration: 720 days (initially)
Pay Rate: £113 p/d (PLEASE NOTE: Employer NI is paid for by the client)
Total Daily Earnings: £128 p/d (includes rolled up holiday)
IR35 Status: Inside
Location: Any of the following location: London, Manchester
Technical Skills:
- Previous experience on a Tech Bar/Walk-up Support service.
- Experience in handling incidents and requests.
- Microsoft Windows technical support experience.
- Good knowledge of Windows 10/11 and Office 365 Suite.
- Competent in using and supporting Microsoft Teams.
- Able to support mobile technologies, including Apple and Android.
- Familiar with building, configuring, and troubleshooting desktops and laptops.
- Understanding of Azure, Autopilot, and Intune to deploy software to devices.
- Experience using BMC Helix to log and update tickets.
- Any previous support experience with Apple Macs would also be beneficial.
Soft Skills:
- Excellent problem-solving skills and attention to detail.
- Effective communication (both verbal and written) and interpersonal skills, with the ability to explain technical concepts to non-technical users.
- Ability to build relationships with your colleagues, wider support teams, and partners at all levels across the business.
- Must be able to work alone and unsupervised, using initiative when necessary.
- A continuous improvement mentality to see and call out areas to improve customer experience.
- Contribute to the creation and maintenance of knowledge base articles and documentation for common issues.
To apply for this Tech Bar Engineer Contract job, please click the button below and submit your latest CV.
Curo Services endeavour to respond to all applications. However, this may not always be possible during periods of high volume. Thank you for your patience.
Curo Resourcing Ltd acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
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Tech Bar Engineer (Contract) employer: Curo Resourcing Ltd.
Contact Detail:
Curo Resourcing Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tech Bar Engineer (Contract)
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft Teams, Windows 10/11, and BMC Helix. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Prepare examples of how you've successfully handled incidents and requests in previous roles. Highlighting your problem-solving skills and ability to communicate technical concepts to non-technical users can set you apart from other candidates.
✨Tip Number 3
Showcase your ability to work independently by discussing situations where you've taken initiative to improve customer experience or resolve issues without supervision. This aligns well with the soft skills required for the position.
✨Tip Number 4
If you have experience with Apple Macs, make sure to mention it during your discussions. Even though it's not a primary requirement, it could give you an edge over other candidates who may not have that experience.
We think you need these skills to ace Tech Bar Engineer (Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in Tech Bar or walk-up support services. Emphasise your technical skills, especially with Microsoft Windows, Office 365, and mobile technologies.
Showcase Soft Skills: In your application, include examples that demonstrate your problem-solving abilities and effective communication skills. Mention instances where you've explained technical concepts to non-technical users.
Highlight Relevant Experience: Detail your experience with tools like BMC Helix for logging and updating tickets. If you have any experience with Apple Macs, make sure to mention it as it could be beneficial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Curo Resourcing Ltd.
✨Showcase Your Technical Skills
Be prepared to discuss your previous experience in Tech Bar or walk-up support. Highlight your knowledge of Windows 10/11, Office 365, and any experience with mobile technologies. Demonstrating your technical expertise will reassure the interviewer of your capability.
✨Communicate Clearly
Effective communication is key for this role. Practice explaining technical concepts in simple terms, as you may need to assist non-technical users. This will showcase your interpersonal skills and ability to build relationships within the team.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've tackled technical issues in the past. Discuss your approach to troubleshooting and how you ensure a positive customer experience. This will highlight your attention to detail and continuous improvement mentality.
✨Familiarise Yourself with Tools
If you have experience with BMC Helix, Azure, Autopilot, or Intune, be ready to discuss it. If not, do some research on these tools beforehand. Showing that you're proactive about learning will impress the interviewer and demonstrate your initiative.
