Front of House Hospitality Assistant
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
£13,988 per annum (£27,976 FTE, pro rata) + benefits | The Hub, Mulberry Park, Bath
Part Time | Permanent | 20 hours per week, including evenings and weekends
Your Welcome. Our Hub. A Community That Feels at Home.
The Hub isn't your average café. It's a community building at the heart of Mulberry Park, Foxhill and Combe Down, and it's where the whole neighbourhood meets. In one shift you might make a flat white for a new parent, set up a room for a business meeting and serve Sunday roast to a table of regulars.
We take pride in what we serve. Our coffee comes from Wogan Coffee, a family roaster in Bristol. Most of our cakes are from the Cake Architect in Bradford on Avon. And our food hygiene rating is five stars.
This is a permanent role in a settled team. You'll get to know regulars by name, train as a barista and build skills you can grow with.
What you'll be doing
- Welcoming everyone who comes in, whether they're here for the café, a class, a meeting or an office visit
- Rotating between the till, the coffee machine and the floor, serving food and drinks (including alcohol) inside and out
- Training to barista standard, so every coffee does our suppliers justice
- Setting up the café, outdoor seating and meeting rooms, including moving furniture, so the space looks its best
- Supporting meetings and events, from welcoming guests and serving refreshments to helping set up IT
- Handling enquiries in person, by phone, email and social media, and putting things right when feedback comes in
- Ordering stock, keeping the space clean and following food safety and allergen rules, working closely with the kitchen team
Working pattern: 20 hours a week on a rota that includes evenings and weekends. xgikmsk You'll get your rota two weeks in advance.
What you'll get in return
Beyond a salary of £13,988 (£27,976 FTE, pro rata) and the chance to make a real difference every day, you'll get:
- 26 days annual leave per year (plus bank holidays) rising to 29 days after 3 years, pro rata
- Your birthday off as an extra holiday
- Up to 10% matched pension contribution
- Flexible benefits which might include a Health Cash Plan
- Access to an Employee Assistance Programme for your own wellbeing
More about you
You take pride in looking after people properly and you're someone your team can count on. You're happy to turn your hand to whatever the shift needs and you're looking for a role you can settle ...
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