Repairs Team Leader - Roofing in Bath

£41,213 per annum
Bath | Full Time | Permanent | 37 hours per week | Hybrid

Your Leadership. Our Repairs. Quality Homes. At Curo, we believe that great repair work starts with great leadership, not technical expertise. We're looking for an inspiring people leader to guide our technical repairs team - you don't need to be hands-on with the tools, you need to be brilliant with people. You'll split your time between developing your team through coaching and mentoring and organising the day-to-day repairs that make a real difference to people's lives. Working with your technical team and qualified technical supervisors, you'll ensure every job is completed to the highest standards while building strong relationships with residents.

What you'll be doing:

• Leading and motivating your technical team through coaching, mentoring and regular one-to-ones
• Organising daily repairs and maintenance schedules to ensure efficient service delivery
• Conducting site inspections to maintain quality standards and safety compliance
• Building positive relationships with residents, tailoring your approach to their individual needs
• Providing constructive feedback and supporting your team's professional development
• Using mobile technology and IT systems to manage workflows and communicate with teams
• Ensuring all work meets Curo's quality standards and regulatory requirements

What you'll get in return:

• 26 days annual leave per year (plus bank holidays) rising to 29 days after 3 years
• Your birthday off as an extra holiday
• Up to 10% matched pension contribution
• Hybrid working (flexible split between office and field-based work)
• Flexible benefits which might include a Health Cash Plan
• Access to an Employee Assistance Programme for your own wellbeing

More about you:

We're looking for a natural leader who can inspire and develop others. You don't need to be a technical specialist – your strength lies in bringing out the best in technical teams and ensuring excellent customer service.

Essential:

• Proven experience leading and motivating teams to achieve targets, or the ability to show you can do this
• Strong communication skills - you can influence and guide others effectively
• Ability to resolve conflicts and have difficult conversations in a positive way
• Good problem-solving skills and sound judgment when making decisions
• Strong planning and organisational skills with the ability to prioritise workloads effectively
• Commitment to delivering excellent customer service
• Willingness to develop performance management skills, including one-to-ones and giving feedback
• Full UK driving licence for travelling between properties
• Comfortable using IT systems and mobile technology

Desirable:

• Experience in property maintenance, repairs or construction
• Understanding of health and safety requirements in hands-on environments
• Adaptability - you can adjust your approach when things change
• Experience in a technical or trade environment (though you don't need to be the expert)

You'll be flexible, reliable and committed to developing both yourself and your team. Most importantly, you'll share our passion for putting residents first and creating positive experiences even when dealing with essential repairs.

About Curo:

We're a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We're proud to be among the UK's top 100 companies to work for, and the 5th best housing association nationwide. We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers. We're committed to making our recruitment process accessible to everyone – if you need any adjustments to help you apply or interview, please contact our recruitment team.