At a Glance
- Tasks: Lead a fun and dynamic pub team, creating memorable experiences for guests.
- Company: Join an award-winning local pub company that values people and community.
- Benefits: Enjoy 30% off at all venues, flexible hours, and a £4.50 meal deal.
- Other info: Access to health support, discounts, and apprenticeship programmes for career growth.
- Why this job: Be part of a lively atmosphere and grow your career with real advancement opportunities.
- Qualifications: Previous experience in a supervisory role and a passion for customer service.
The predicted salary is between 24000 - 30000 € per year.
We’re on the lookout for a Supervisor to join our team! Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand‑out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!
As Supervisor you’ll:
- Have a natural talent for leading and motivating others, sharing moments of joy with our team and guests.
- Take pride in delivering an experience that gets our guests coming back for more.
- Have previous experience in a similar Supervisor or Team Leader role.
- Work with the wider pub management team to ensure the business runs efficiently and profitably.
- Be responsible for opening and closing, stocking, and cashing up.
- Be a role model for customer service.
- Think on the spot and use your initiative.
- Be accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away.
What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!
What you get from us:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts).
- Health Screening Discounts.
- Long Service Awards.
- Gym Discounts.
- 24‑hour GP helpline.
- Mortgage Advice and support.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well‑being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Supervisor in Harrogate employer: Curious Cow of Harrogate (92293)
Marston's is an award-winning local pub company that prioritises its people, fostering a vibrant and inclusive work culture where personality and individuality are celebrated. As a Supervisor, you'll enjoy a supportive environment with ample opportunities for career progression, flexible working hours, and a range of benefits including discounts at all our venues, health screening, and access to well-being support. Join us in creating memorable experiences for our guests while developing your skills in a fun and dynamic setting.
Contact Detail:
Curious Cow of Harrogate (92293) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Harrogate
✨Tip Number 1
Get to know the pub culture! Spend some time in the pubs you’re interested in. Chat with the staff and customers to understand the vibe. This will help you connect during interviews and show that you’re genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a Supervisor role. Personal connections can make all the difference!
✨Tip Number 3
Prepare for the unexpected! In a fast-paced environment, you’ll need to think on your feet. Practice answering situational questions that showcase your leadership skills and ability to handle challenges. Be ready to share examples from your past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there. Don’t forget to highlight your passion for creating joyful moments in your application!
We think you need these skills to ace Supervisor in Harrogate
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share what makes you unique and how you can bring joy to our team and guests.
Highlight Relevant Experience:Make sure to mention any previous experience in a Supervisor or Team Leader role. We’re looking for someone who can lead and motivate others, so share specific examples of how you've done this in the past!
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our pub. Remember, we love a busy and fast-paced environment!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Curious Cow of Harrogate (92293)
✨Show Your Leadership Skills
As a Supervisor, you'll need to lead and motivate your team. During the interview, share specific examples of how you've successfully managed a team in the past. Highlight moments where you inspired others or resolved conflicts, as this will demonstrate your natural talent for leadership.
✨Emphasise Customer Service Experience
Customer service is key in this role. Be prepared to discuss your previous experiences in delivering exceptional service. Think of stories that showcase your ability to think on your feet and handle challenging situations with guests, as this will show you're a role model for customer service.
✨Demonstrate Your Initiative
The pub environment can be fast-paced and varied, so it's important to show that you can think on the spot. Prepare examples of times when you've taken initiative to solve problems or improve processes. This will highlight your ability to manage all aspects of the pub effectively.
✨Be Yourself!
Marston’s values personality, so don’t be afraid to let yours shine through. Be genuine and authentic during the interview. Share what makes you unique and how you can contribute to the fun and lively atmosphere of the pub. Remember, they want to see the real you!
