Business Support Officer in Solihull

BUSINESS SUPPORT OFFICER ROLE

HOURS: Part Time 3 days per week

LOCATION: Office-based

CONTRACT: Permanent

JOB PURPOSE

We are seeking a highly organised, adaptable, and detail-oriented Business Support Officer to join a friendly and fast-paced team.

You will play a hands-on role in managing financial transactions, maintaining accuracy across finance systems, and supporting the ongoing improvement of business processes that underpin the charitable

operations. You will maintain an excellent level of service and professionalism. Your role will be varied

and rewarding!

KEY RESPONSIBILITIES

FUNDRAISING, SALES LEDGER & CREDIT CONTROL

• Analyse fundraising platforms and align to appropriate income streams

• Process and reconcile receipts (BACS, cheque, card payments)

• Proactively chase overdue debts via email and phone

• Maintain aged debt and resolve payment issues

• Record and reconcile receipts into Sage

PURCHASE LEDGER & EXPENSES

• Set up and verify supplier accounts with due diligence

• Process supplier invoices; match to POs; obtain internal approvals

• Process internal and external expense claims with full documentation

• Manage supplier payment runs and upload payments to the bank portal

• Record and reconcile receipts into Sage

INTERNAL SUPPORT & ADMINISTRATION

• Act as the first point of contact for finance queries (internal and external)

• Create and maintain templates and models for reporting and analysis

• Provide administrative support: calls, emails, filing, and record-keeping

• Assist the team with ad hoc reporting and analysis

• Assist in the preparation of audit documentation and liaise with external auditors

• Liaise with Head of Finance and Operations regarding finance-related queries

• Any additional responsibilities that may arise as part of the role

PERSON SPECIFICATION – SKILLS, KNOWLEDGE & EXPERIENCE

Experience in a finance or accounting support role

• Knowledge of Sage 50 Accounts (or equivalent accounting software)

• Advanced Microsoft Excel skills (including formulas & pivot tables)

• Experience working with CRM systems integrated with finance platforms

• High level of accuracy and attention to detail

• Confident communicator with colleagues, customers, and suppliers

• Ability to work independently, manage time and meet deadlines

• Strong sense of personal responsibility and confidentiality

• Positive, adaptable and solutions-focused approach

• Comfortable managing multiple tasks in a busy environment

HOW TO APPLY

We encourage applications from all backgrounds, communities, and industries, and are committed

to having a team that is made up of diverse skills, experiences, and abilities.

We are committed to equality and diversity within our workforce and all opportunities provided by

Cure Leukaemia. If you have any questions related to the role please email

recruitment@cureleukaemia.co.uk

To apply, please email your CV and covering letter (maximum 1-page A4) outlining your suitability

for the role to recruitment@cureleukaemia.co.uk.

Find out more at cureleukaemia.co.uk

CLOSING DATE FRIDAY 9TH JANUARY 2026 | 17:00