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For Companies At a Glance
- Tasks: Lead a team to drive sales and maintain high operational standards in a busy department store.
- Company: Well-established brand in a vibrant Central London department store.
- Benefits: Competitive salary, monthly and annual bonuses, and excellent benefits package.
- Other info: Fast-paced role with opportunities for growth and development.
- Why this job: Join a dynamic retail environment and make a real impact on customer experience.
- Qualifications: Experience in retail management and strong organisational skills required.
The predicted salary is between 40000 - 47000 £ per year.
We are supporting the appointment of a Concession Manager for a well established brand within a busy Central London department store. This is a hands on role, combining commercial ownership with team leadership in a high-footfall environment. You will be responsible for driving performance, maintaining strong operational standards, and delivering a consistent customer experience.
Key Responsibilities
- Lead and motivate a small team to deliver against sales targets
- Drive performance through effective use of KPIs
- Maintain high standards of customer service and presentation
- Manage day-to-day operations, including stock and replenishment
- Build strong relationships with host store teams
- Ensure the concession is always trading-ready, particularly during peak periods
Candidate Profile
- Experience as Department Manager, Assistant Manager, or Concession Manager.
- Comfortable working in a fast-paced, high-footfall environment
- Commercially aware, with a hands on approach to driving sales
- Strong organisational and communication skills
- Reliable, proactive, and team focused
Offering
- Salary circa £40,000 to £47,000 based on experience
- Monthly and Annual bonus
- Excellent benefits package
- Opportunity to join a busy Central London retail environment
Manager, Planning and Performance employer: Curated Search Group
Contact Detail:
Curated Search Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Planning and Performance
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience in high-footfall environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching the brand and its values. Show us that you understand their customer experience goals and how you can contribute to maintaining those high operational standards.
✨Tip Number 3
Practice your leadership skills! Think of examples where you've motivated a team or driven performance through KPIs. We want to see how you can lead a small team to smash those sales targets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Manager, Planning and Performance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Concession Manager role. Highlight your leadership experience and any achievements in driving sales or improving customer service.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this hands-on role. Share specific examples of how you've motivated teams and driven performance in previous positions.
Showcase Your Commercial Awareness: In your application, demonstrate your understanding of the retail environment and how you can contribute to maintaining high operational standards. Mention any relevant KPIs you've worked with before.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Curated Search Group
✨Know Your Numbers
As a Concession Manager, you'll need to drive performance through KPIs. Brush up on relevant metrics and be ready to discuss how you've used data to improve sales in your previous roles. This shows you're not just hands-on but also commercially savvy.
✨Showcase Your Leadership Style
You'll be leading a small team, so it's crucial to demonstrate your leadership skills. Prepare examples of how you've motivated teams in the past, especially in high-pressure situations. Highlight your ability to maintain high standards while keeping morale high.
✨Customer Experience is Key
This role demands a strong focus on customer service. Be prepared to share specific instances where you enhanced the customer experience or resolved issues effectively. This will show that you understand the importance of maintaining operational standards.
✨Build Relationships
Since you'll be working closely with host store teams, emphasise your relationship-building skills. Think of examples where collaboration led to improved results. This will demonstrate your proactive approach and reliability in a busy retail environment.