Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to drive sales and maintain high customer service standards.
- Company: Established brand in a bustling Central London department store.
- Benefits: Competitive salary, bonuses, and excellent benefits package.
- Other info: Fast-paced role with opportunities for growth and development.
- Why this job: Join a dynamic retail environment and make a real impact on performance.
- Qualifications: Experience in retail management and strong communication skills.
The predicted salary is between 40000 - 47000 £ per year.
We are supporting the appointment of a Concession Manager for a well established brand within a busy Central London department store.
This is a hands on role, combining commercial ownership with team leadership in a high-footfall environment. You will be responsible for driving performance, maintaining strong operational standards, and delivering a consistent customer experience.
Key Responsibilities- Lead and motivate a small team to deliver against sales targets
- Drive performance through effective use of KPIs
- Maintain high standards of customer service and presentation
- Manage day-to-day operations, including stock and replenishment
- Build strong relationships with host store teams
- Ensure the concession is always trading-ready, particularly during peak periods
- Experience as Department Manager, Assistant Manager, or Concession Manager.
- Comfortable working in a fast-paced, high-footfall environment
- Commercially aware, with a hands on approach to driving sales
- Strong organisational and communication skills
- Reliable, proactive, and team focused
- Salary circa £40,000 to £47,000 based on experience
- Monthly and Annual bonus
- Excellent benefits package
- Opportunity to join a busy Central London retail environment
Manager of Performance Management employer: Curated Search Group
Contact Detail:
Curated Search Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager of Performance Management
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience in high-footfall environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching the brand and its values. Show us that you understand their customer experience goals and how you can contribute to maintaining those high standards. We love candidates who are genuinely interested!
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've motivated teams and driven performance in previous roles. We want to hear about your hands-on approach and how you’ve tackled challenges head-on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who can thrive in a busy retail environment like Central London.
We think you need these skills to ace Manager of Performance Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles as a Department Manager or Assistant Manager, and showcase how you've driven performance and led teams in high-footfall environments.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Concession Manager role. Mention specific examples of how you've maintained high standards of customer service and driven sales in past positions.
Showcase Your Commercial Awareness: In your application, demonstrate your understanding of the retail environment and how you can contribute to driving sales. Discuss any relevant KPIs you've worked with and how you've used them to improve performance in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Curated Search Group
✨Know Your Numbers
As a Concession Manager, you'll need to drive performance through KPIs. Brush up on relevant metrics and be ready to discuss how you've used them in past roles. This shows you understand the commercial side of things and can make data-driven decisions.
✨Showcase Your Leadership Style
You'll be leading a small team, so it's crucial to demonstrate your leadership skills. Prepare examples of how you've motivated teams in high-pressure situations. Highlight your hands-on approach and how it has led to improved performance and morale.
✨Customer Experience is Key
This role demands a strong focus on customer service. Be prepared to share specific instances where you've enhanced the customer experience or resolved issues effectively. This will show that you prioritise customer satisfaction in a busy retail environment.
✨Build Relationships
Since you'll be working closely with host store teams, emphasise your ability to build strong relationships. Think of examples where collaboration led to success. This will demonstrate your team-focused mindset and reliability in a fast-paced setting.