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For Companies At a Glance
- Tasks: Lead a team to drive sales and maintain high customer service standards.
- Company: Established brand in a bustling Central London department store.
- Benefits: Competitive salary, monthly and annual bonuses, and excellent benefits package.
- Other info: Fast-paced role with opportunities for growth and development.
- Why this job: Join a dynamic retail environment and make a real impact on customer experience.
- Qualifications: Experience in retail management and strong organisational skills.
The predicted salary is between 40000 - 47000 £ per year.
We are supporting the appointment of a Concession Manager for a well established brand within a busy Central London department store. This is a hands on role, combining commercial ownership with team leadership in a high-footfall environment. You will be responsible for driving performance, maintaining strong operational standards, and delivering a consistent customer experience.
Key Responsibilities
- Lead and motivate a small team to deliver against sales targets
- Drive performance through effective use of KPIs
- Maintain high standards of customer service and presentation
- Manage day-to-day operations, including stock and replenishment
- Build strong relationships with host store teams
- Ensure the concession is always trading-ready, particularly during peak periods
Candidate Profile
- Experience as Department Manager, Assistant Manager, or Concession Manager
- Comfortable working in a fast-paced, high-footfall environment
- Commercially aware, with a hands on approach to driving sales
- Strong organisational and communication skills
- Reliable, proactive, and team focused
Offering
- Salary circa £40,000 to £47,000 based on experience
- Monthly and Annual bonus
- Excellent benefits package
- Opportunity to join a busy Central London retail environment
Manager, Planning and Performance in London employer: Curated Search Group
Contact Detail:
Curated Search Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Planning and Performance in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience in high-footfall environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching the brand and its values. Show us that you understand their customer experience goals and how you can contribute to maintaining those high operational standards.
✨Tip Number 3
Practice your responses to common interview questions, especially around team leadership and driving performance. We want to hear about your hands-on approach and how you've successfully motivated teams in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Manager, Planning and Performance in London
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your experience in leading and motivating teams. We want to see how you've driven performance in previous roles, so share specific examples that demonstrate your ability to inspire others and hit those sales targets.
Be Commercially Savvy: Since this role is all about driving sales, we need to know you understand the commercial side of things. Talk about how you've used KPIs to boost performance and what strategies you've implemented to enhance customer experience.
Keep It Professional Yet Personal: While we love a good professional tone, don’t be afraid to let your personality shine through! Share your passion for retail and customer service, and how you maintain high standards in a fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Central London. Don’t miss out!
How to prepare for a job interview at Curated Search Group
✨Know Your Numbers
As a Concession Manager, you'll need to drive performance through KPIs. Brush up on relevant metrics and be ready to discuss how you've used data to improve sales or customer experience in your previous roles.
✨Showcase Your Leadership Style
You'll be leading a small team, so think about examples that highlight your leadership skills. Prepare to share how you've motivated teams in the past, especially in high-pressure situations.
✨Understand the Brand
Research the brand you'll be working with. Familiarise yourself with their values, products, and customer base. This will help you demonstrate your commercial awareness and show that you're genuinely interested in the role.
✨Prepare for Operational Questions
Since you'll manage day-to-day operations, expect questions about stock management and maintaining operational standards. Think of specific challenges you've faced and how you overcame them to keep things running smoothly.