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For Companies At a Glance
- Tasks: Lead a dynamic team to drive sales and maintain top-notch customer service.
- Company: Established brand in a bustling Central London department store.
- Benefits: Competitive salary, bonuses, and an excellent benefits package.
- Other info: Fast-paced role with opportunities for growth and development.
- Why this job: Join a vibrant retail environment and make a real impact on customer experience.
- Qualifications: Experience in retail management and a passion for driving performance.
The predicted salary is between 40000 - 47000 £ per year.
We are supporting the appointment of a Concession Manager for a well established brand within a busy Central London department store. This is a hands on role, combining commercial ownership with team leadership in a high-footfall environment. You will be responsible for driving performance, maintaining strong operational standards, and delivering a consistent customer experience.
Key Responsibilities
- Lead and motivate a small team to deliver against sales targets
- Drive performance through effective use of KPIs
- Maintain high standards of customer service and presentation
- Manage day-to-day operations, including stock and replenishment
- Build strong relationships with host store teams
- Ensure the concession is always trading-ready, particularly during peak periods
Candidate Profile
- Experience as Department Manager, Assistant Manager, or Concession Manager.
- Comfortable working in a fast-paced, high-footfall environment
- Commercially aware, with a hands on approach to driving sales
- Strong organisational and communication skills
- Reliable, proactive, and team focused
Offering
- Salary circa £40,000 to £47,000 based on experience
- Monthly and Annual bonus
- Excellent benefits package
- Opportunity to join a busy Central London retail environment
Concessions Manager in London employer: Curated Search Group
Contact Detail:
Curated Search Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concessions Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience in high-footfall environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching the brand and its values. Show us that you understand their customer experience goals and how you can contribute to maintaining those high operational standards.
✨Tip Number 3
Practice your leadership skills! Think of examples where you've motivated a team or driven performance through KPIs. We want to see how you can lead a small team effectively in a busy environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Concessions Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about being a Concessions Manager and how you can contribute to our team in Central London.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in fast-paced environments. We love seeing how your past roles as a Department Manager or Assistant Manager have prepared you for this position!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences effectively without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Concessions Manager role.
How to prepare for a job interview at Curated Search Group
✨Know Your Numbers
As a Concessions Manager, you'll need to be comfortable with KPIs. Brush up on relevant metrics like sales targets and customer satisfaction scores. Be ready to discuss how you've used these in past roles to drive performance.
✨Showcase Your Leadership Style
This role involves leading a team, so think about your leadership approach. Prepare examples of how you've motivated teams in high-pressure situations. Highlight any specific strategies you've used to maintain morale and performance.
✨Demonstrate Your Customer Focus
Customer experience is key in this role. Be prepared to share stories that illustrate your commitment to high standards of service. Discuss how you've handled challenging customer interactions and what you learned from those experiences.
✨Familiarise Yourself with the Brand
Research the brand you'll be working with. Understand their values, product range, and customer base. This will not only help you answer questions but also show your genuine interest in the role and the company.