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For Companies At a Glance
- Tasks: Lead a dynamic team to drive sales and maintain top-notch customer service.
- Company: Established brand in a bustling Central London department store.
- Benefits: Competitive salary, monthly bonuses, and excellent benefits package.
- Other info: Great opportunity for career growth in a vibrant retail setting.
- Why this job: Join a fast-paced environment and make a real impact on customer experience.
- Qualifications: Experience in retail management and strong communication skills.
The predicted salary is between 40000 - 47000 £ per year.
We are supporting the appointment of a Concession Manager for a well established brand within a busy Central London department store. This is a hands on role, combining commercial ownership with team leadership in a high-footfall environment. You will be responsible for driving performance, maintaining strong operational standards, and delivering a consistent customer experience.
Key Responsibilities
- Lead and motivate a small team to deliver against sales targets
- Drive performance through effective use of KPIs
- Maintain high standards of customer service and presentation
- Manage day-to-day operations, including stock and replenishment
- Build strong relationships with host store teams
- Ensure the concession is always trading-ready, particularly during peak periods
Candidate Profile
- Experience as Department Manager, Assistant Manager, or Concession Manager
- Comfortable working in a fast-paced, high-footfall environment
- Commercially aware, with a hands on approach to driving sales
- Strong organisational and communication skills
- Reliable, proactive, and team focused
Offering
- Salary circa £40,000 to £47,000 based on experience
- Monthly and Annual bonus
- Excellent benefits package
- Opportunity to join a busy Central London retail environment
Manager, Planning and Performance in City of London employer: Curated Search Group
Contact Detail:
Curated Search Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Planning and Performance in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience in high-footfall environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching the brand and its values. Show us that you understand their customer experience goals and how you can contribute to maintaining high operational standards.
✨Tip Number 3
Practice your responses to common interview questions, especially around team leadership and driving performance. We want to hear how you've motivated teams in the past and how you plan to hit those sales targets!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Manager, Planning and Performance in City of London
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your experience in leading and motivating teams. We want to see how you've driven performance in previous roles, so share specific examples that showcase your ability to inspire others.
Be Commercially Savvy: Since this role is all about driving sales, let us know how you've used KPIs to boost performance in the past. We love candidates who can demonstrate a strong understanding of commercial awareness and how it impacts results.
Customer Service is Key: We’re all about delivering a top-notch customer experience, so don’t forget to mention your approach to maintaining high standards of service. Share any strategies you’ve implemented to ensure customers leave happy!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better, so don’t miss out on that opportunity!
How to prepare for a job interview at Curated Search Group
✨Know Your Numbers
As a Concession Manager, you'll need to drive performance through KPIs. Brush up on relevant metrics like sales targets and customer satisfaction scores. Be ready to discuss how you've used data in the past to improve performance.
✨Showcase Your Leadership Skills
This role involves leading a team, so be prepared to share examples of how you've motivated and developed your team in previous positions. Highlight any specific strategies you used to boost morale or performance.
✨Understand the Brand
Familiarise yourself with the brand's values and products. During the interview, demonstrate your knowledge and passion for the brand. This shows that you're not just looking for any job, but that you're genuinely interested in contributing to their success.
✨Prepare for Operational Questions
Since you'll be managing day-to-day operations, expect questions about stock management and maintaining high standards. Think of scenarios where you've successfully handled operational challenges and be ready to discuss them.