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For Companies At a Glance
- Tasks: Lead a dynamic team to drive sales and maintain top-notch customer service.
- Company: Established brand in a bustling Central London department store.
- Benefits: Competitive salary, monthly bonuses, and excellent benefits package.
- Other info: Great opportunity for career growth in a vibrant retail setting.
- Why this job: Join a fast-paced environment and make a real impact on customer experience.
- Qualifications: Experience in retail management and strong communication skills.
The predicted salary is between 40000 - 47000 £ per year.
We are supporting the appointment of a Concession Manager for a well established brand within a busy Central London department store. This is a hands on role, combining commercial ownership with team leadership in a high-footfall environment. You will be responsible for driving performance, maintaining strong operational standards, and delivering a consistent customer experience.
Key Responsibilities
- Lead and motivate a small team to deliver against sales targets
- Drive performance through effective use of KPIs
- Maintain high standards of customer service and presentation
- Manage day-to-day operations, including stock and replenishment
- Build strong relationships with host store teams
- Ensure the concession is always trading-ready, particularly during peak periods
Candidate Profile
- Experience as Department Manager, Assistant Manager, or Concession Manager
- Comfortable working in a fast-paced, high-footfall environment
- Commercially aware, with a hands on approach to driving sales
- Strong organisational and communication skills
- Reliable, proactive, and team focused
Offering
- Salary circa £40,000 to £47,000 based on experience
- Monthly and Annual bonus
- Excellent benefits package
- Opportunity to join a busy Central London retail environment
Concessions Manager in City of London employer: Curated Search Group
Contact Detail:
Curated Search Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concessions Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience in concessions. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the brand and its values. Show us that you understand their customer experience goals and how you can contribute to maintaining high operational standards.
✨Tip Number 3
Practice your pitch! Be ready to discuss your past experiences in driving sales and leading teams. We want to hear how you've used KPIs to boost performance in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Concessions Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Concessions Manager role. Highlight your previous experience in retail management, especially in high-footfall environments, to show us you’re the right fit.
Showcase Your Leadership Skills: In your application, don’t forget to mention how you've led teams in the past. We want to see examples of how you’ve motivated others and driven performance, so share those success stories!
Be Commercially Savvy: Demonstrate your commercial awareness by discussing how you’ve used KPIs to drive sales in previous roles. We love candidates who can think strategically about performance and customer experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Curated Search Group
✨Know Your Numbers
As a Concessions Manager, you'll need to be comfortable with KPIs. Brush up on your understanding of sales targets and how to drive performance. Be ready to discuss specific examples of how you've used data to improve results in previous roles.
✨Showcase Your Leadership Skills
This role involves leading a team, so be prepared to share your leadership style. Think of instances where you motivated your team or resolved conflicts. Highlight your ability to create a positive work environment that drives sales.
✨Customer Experience is Key
Since maintaining high standards of customer service is crucial, come armed with examples of how you've enhanced customer experiences in the past. Discuss any strategies you've implemented to ensure customers leave happy and return often.
✨Be Ready for Fast-Paced Scenarios
Working in a busy department store means things can get hectic. Prepare for situational questions that test your ability to think on your feet. Share experiences where you successfully managed operations during peak times, ensuring everything ran smoothly.