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- Tasks: Manage luxury short-term rental properties and ensure exceptional guest experiences.
- Company: Curated Property, a boutique firm with a focus on luxury rentals.
- Benefits: Flexible part-time hours and the chance to work in a dynamic environment.
- Other info: Opportunity for career growth in a detail-oriented, fast-paced setting.
- Why this job: Join a fast-growing company and make a real impact in property management.
- Qualifications: Experience in property management or hospitality is a must.
The predicted salary is between 30000 - 40000 £ per year.
Location: London (Office Based with on-site coordination if required)
Company Overview
Curated Property is a boutique firm dedicated to managing a carefully selected portfolio of unique luxury short-term rental properties across London, the UK, Europe, and Asia. We pride ourselves on delivering exceptional service and maintaining the highest standards for our discerning clientele. As a fast-growing company, we value agility, innovation, and a hands-on approach.
Role Overview
We are seeking a proactive and highly organised individual to manage and support the day-to-day operations of our property portfolio. You will regularly visit our London portfolio to ensure properties are kept to a high standard. This role is primarily office based and guest-facing, focused on delivering a seamless experience on site while also coordinating property operations behind the scenes. This is an ideal opportunity for someone with experience in short-term rentals, hospitality, operations or property management who thrives in a fast-paced, detail-oriented environment. You will be managing multiple workloads across different softwares so being able to multi-task in a busy environment is needed to thrive in this role.
Key Responsibilities
- Guest Communications & Experience: Manage guest check-ins and check-outs, delivering a high level of service to ensure a seamless and memorable stay. Handle escalated guest issues efficiently and professionally, ensuring high levels of satisfaction.
- Property Operations & Coordination: Coordinate cleaners, maintenance contractors, and suppliers to ensure properties are guest-ready. Schedule and oversee escalated maintenance and resolve issues in a timely manner. Liaise with landlords and suppliers to maintain property standards. Support onboarding of new properties, ensuring systems and processes are implemented. Site visits to ensure each property consistently meets company standards. Recommend improvements or upgrades to enhance guest experience.
- General Administration: Support day-to-day business operations with ad hoc administrative tasks. Assist in improving systems, processes, and guest experience workflows.
Working Hours
Part-time or contract basis (flexible, to be agreed). Availability required across weekdays, with occasional weekend support depending on bookings.
What We’re Looking For
- Previous experience in property management, short-term rentals, operations roles or hospitality is strongly desired.
- Strong written and verbal communication skills (essential).
- Highly organised with strong attention to detail.
- Ability to multitask and manage multiple tasks simultaneously.
- Proactive, solutions-focused mindset.
- Comfortable working in office, on site, and independently.
Property and Operations Manager in Slough employer: Curated Property
Contact Detail:
Curated Property Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property and Operations Manager in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and hospitality sectors. Attend industry events or local meet-ups to make new contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous work in property management or operations. Include any successful projects or improvements you've made. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Be proactive! If you see a property or operation that could use some improvement, don’t hesitate to suggest ideas when you meet with potential employers. This shows you're already thinking about how to enhance their business.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Make sure to tailor your approach to highlight how your experience aligns with our values and the role of Property and Operations Manager.
We think you need these skills to ace Property and Operations Manager in Slough
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous experience you have in property management, short-term rentals, or hospitality. We want to see how your background aligns with our needs, so don’t hold back!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff.
Tailor Your Application: Take a moment to tailor your application specifically for us at Curated Property. Mention why you’re excited about this role and how you can contribute to our mission of delivering exceptional service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Curated Property
✨Know the Company Inside Out
Before your interview, take some time to research Curated Property. Understand their portfolio, values, and what sets them apart in the luxury short-term rental market. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Organisational Skills
Since the role requires a high level of organisation, prepare examples from your past experiences that demonstrate your ability to manage multiple tasks and maintain attention to detail. Think about specific situations where you successfully coordinated operations or improved processes.
✨Prepare for Guest Interaction Scenarios
Given the guest-facing nature of the role, be ready to discuss how you would handle various guest scenarios. Prepare to share examples of how you've resolved issues or enhanced guest experiences in previous roles, highlighting your communication skills and proactive approach.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the company's future plans, how they measure success in this role, or what challenges they currently face in property management. This shows your engagement and helps you assess if the company is the right fit for you.