Property Operations Manager (Permanent)

Location: London (with flexibility across our portfolio regions) Employment Type: Full-Time (including 2 Saturdays per month) Curated Property is a boutique firm dedicated to managing a carefully selected portfolio of unique luxury short-term rental properties across London, Bath, the English countryside, Europe, and Asia. We pride ourselves on delivering exceptional service and maintaining the highest standards for our discerning clientele. As a fast-growing startup, we value agility, innovation, and a hands-on approach. We are now seeking a full-time Property Operations Manager with prior experience in the short-term rental industry to lead and optimise our day-to-day operations. As Property Operations Manager , you will oversee and enhance all operational aspects of our portfolio. You\’ll work closely with internal teams, external suppliers, and our valued property owners to uphold the high standards synonymous with Curated Property. You may be called upon to support other business functions, contribute to new initiatives, or step into areas outside your immediate remit as the company evolves. Oversee and continuously improve day-to-day operations across all properties. Software Implementation & Process Optimisation Lead implementation of new technologies and software systems to improve workflows. Maintain strong relationships with property owners through regular communication and issue resolution. Supplier & Contractor Oversight Ensure high quality, reliability, and cost-effectiveness in service delivery. Quality Assurance Implement and monitor quality control measures across the portfolio. Conduct regular property checks to ensure guest readiness and standards compliance. Performance Monitoring & Reporting Track key operational metrics and prepare performance reports. Use data to inform decisions and improvements. Compliance & Safety Ensure all properties meet legal safety standards and adhere to local regulations. Maintain up-to-date compliance documentation. Proven experience within the short-term rental industry. Tech-savvy with experience implementing and managing operational software. Willingness to work 2 Saturdays per month. Competitive salary (£32,000 – £38,000 base + bonus and commission) Opportunity to shape and grow within a high-potential, luxury-focused startup. Exposure to high-end properties and international operations with travel perks. Private healthcare. Flexible working. Please send your CV and a brief cover note explaining why you\’re the right fit for the role to thomas@curated-property.Curated Property is an equal opportunity employer and welcomes applications from all qualified individuals.