Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage luxury short-term rental properties and ensure exceptional guest experiences.
- Company: Curated Property, a boutique firm with a focus on luxury rentals.
- Benefits: Flexible part-time hours and the chance to work in a dynamic environment.
- Other info: Opportunity for career growth in a detail-oriented, fast-paced setting.
- Why this job: Join a fast-growing company and make a real impact in property management.
- Qualifications: Experience in property management or hospitality, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: London (Office Based with on-site coordination if required)
Company Overview
Curated Property is a boutique firm dedicated to managing a carefully selected portfolio of unique luxury short-term rental properties across London, the UK, Europe, and Asia. We pride ourselves on delivering exceptional service and maintaining the highest standards for our discerning clientele. As a fast-growing company, we value agility, innovation, and a hands-on approach. We are now seeking a part-time Property and Operations Manager to manage our London-based portfolio.
Role Overview
We are seeking a proactive and highly organised individual to manage and support the day-to-day operations of our property portfolio. You will regularly visit our London portfolio to ensure properties are kept to a high standard. This role is primarily office based and guest-facing, focused on delivering a seamless experience on site while also coordinating property operations behind the scenes. This is an ideal opportunity for someone with experience in short-term rentals, hospitality, operations or property management who thrives in a fast-paced, detail-oriented environment. You will be managing multiple workloads across different softwares so being able to multi-task in a busy environment is needed to thrive in this role.
Key Responsibilities
- Guest Communications & Experience
- Manage guest check-ins and check-outs, delivering a high level of service to ensure a seamless and memorable stay.
- Handle escalated guest issues efficiently and professionally, ensuring high levels of satisfaction.
- Coordinate cleaners, maintenance contractors, and suppliers to ensure properties are guest-ready.
- Schedule and oversee escalated maintenance and resolve issues in a timely manner.
- Liaise with landlords and suppliers to maintain property standards.
- Support onboarding of new properties, ensuring systems and processes are implemented.
- Site visits to ensure each property consistently meets company standards.
- Recommend improvements or upgrades to enhance guest experience.
- Support day-to-day business operations with ad hoc administrative tasks.
- Assist in improving systems, processes, and guest experience workflows.
Working Hours
Part-time or contract basis (flexible, to be agreed). Availability required across weekdays, with occasional weekend support depending on bookings.
What We’re Looking For
- Previous experience in property management, short-term rentals, operations roles or hospitality is strongly desired.
- Strong written and verbal communication skills (essential).
- Highly organised with strong attention to detail.
- Ability to multitask and manage multiple tasks simultaneously.
- Proactive, solutions-focused mindset.
- Comfortable working in office, on site, and independently.
Property and Operations Manager in London employer: Curated Property
Contact Detail:
Curated Property Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property and Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and hospitality sectors. Attend industry events or local meet-ups to make new contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous work in property management or operations. Include any successful projects or improvements you've made. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Be proactive! If you see a property that could use some TLC, don’t hesitate to suggest improvements when you meet with potential employers. This shows you're already thinking about how to enhance guest experiences before even landing the job.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your approach to highlight how your experience aligns with our values of agility and exceptional service.
We think you need these skills to ace Property and Operations Manager in London
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight any previous experience in property management or hospitality. We want to see how your background aligns with our needs, so don’t hold back on those relevant details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use simple language and avoid jargon. This will help us understand your skills and experiences without getting lost in the details.
Tailor Your Application: Make sure to customise your application for the Property and Operations Manager role. Mention specific responsibilities from the job description that excite you and explain how you can contribute to our team at Curated Property.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Curated Property
✨Know the Company Inside Out
Before your interview, take some time to research Curated Property. Understand their portfolio, values, and what sets them apart in the luxury short-term rental market. This knowledge will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As a Property and Operations Manager, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects simultaneously. Highlight how your attention to detail has positively impacted guest experiences or property management.
✨Prepare for Guest Interaction Scenarios
Since the role involves guest communications, think about potential scenarios you might face. Be ready to discuss how you would handle escalated guest issues or ensure a seamless check-in process. Demonstrating your customer service skills will be crucial.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, how they measure success in this role, or what challenges they currently face in property management. This shows your enthusiasm and helps you gauge if it's the right fit for you.