At a Glance
- Tasks: Welcome guests, assist with event setup, and ensure a smooth concert experience.
- Company: Lumos Experiences creates immersive candlelight concerts in stunning venues across the UK.
- Benefits: Earn £12.71 per hour, enjoy paid breaks, and get mileage reimbursement.
- Other info: Full training provided, with opportunities to grow in a dynamic event environment.
- Why this job: Join a vibrant team and immerse yourself in the magic of live jazz music.
- Qualifications: Confident, professional, and passionate about creating exceptional guest experiences.
The predicted salary is between 12.71 - 12.71 £ per hour.
Lumos Experiences creates immersive candlelight concert events in some of the UK's most beautiful venues — from historic churches to stunning gardens. We're now expanding our weekend jazz series and are looking for polished, guest-focused Event Assistants to join our front-of-house team.
The Role
As an Event Assistant, you're a key part of delivering the Lumos guest experience. This is a stage set up role intertwined with a customer-facing role focused on professionalism, presentation and supporting the Event Manager to ensure every concert runs smoothly. You represent the Lumos brand at all times — from the moment guests arrive to the moment they leave. It's a great fit for someone who's got a good eye for detail and confident around people, takes pride in how they present themselves, and enjoys being part of a live music atmosphere.
What You'll Be Doing
- Guest Welcome & Front of House
- Greet guests warmly and professionally on arrival
- Assist with ticket checking and guest list management
- Direct guests to seating areas
- Answer general questions about the evening
- Support audience flow before, during and after the performance
- On-Site Support
- Assist the Event Manager with non-technical event setup
- Help manage seating adjustments and late arrivals
- Monitor audience areas during the performance
- Assist with an orderly guest exit at the end of the event
- Ensure a team member is always present in the room as a point of contact
- Conduct & Professionalism
- Remain calm, polite and solutions-focused at all times
- Maintain awareness of your surroundings throughout the shift
- Speak clearly and confidently to guests
- Escalate issues promptly to the Event Manager
- Team Support
- Follow direction from the Event Manager
- Work collaboratively with other staff members
- Step in proactively during busy periods
- Help maintain a clean, organised front-of-house area
What We're Looking For
- Confident interacting with the public
- Takes pride in appearance and presentation
- Remains professional under pressure
- Enjoys live music and atmospheric venues
- Understands that small details create exceptional experiences
Pay rate: £12.71 per hour, from arrival at venue to departure
Breaks: Paid 30-minute break for shifts over 6 hours, at the Event Manager's discretion
Travel: Mileage reimbursed at £0.30 per mile (one vehicle reimbursed per journey; travel time itself is not included in shift hours)
Onboarding: Full training manual and a paid training shift provided before your first solo event
Event Assistant - Weekend Jazz Shows (Freelance) in London employer: Curate Group
At Lumos Experiences, we pride ourselves on creating unforgettable live music events in stunning venues, making us an excellent employer for those passionate about the arts and event production. Our friendly team culture fosters creativity and collaboration, while our part-time contractor roles offer flexibility and the chance to grow within a dynamic, expanding business. With opportunities to work in diverse locations across the UK, you'll enjoy a rewarding experience that combines your love for live music with hands-on technical production.
