Curam Managed Care Services · London, United Kingdom (Hybrid)
Registered Manager – Lead Curam’s Managed Care Services in London!
Are you an experienced domiciliary care leader with excellent knowledge of CQC regulations, looking for your next challenge? Curam Managed Care Services Limited, the registered domiciliary care business behind Curam’s Managed Care Services, is looking for a motivated, compassionate and hands‑on Registered Manager to lead our London service.
You’ll care deeply about customer service and have the personality and ambition to deliver the highest quality of care at all times. You’ll lead a team of Care Professionals, support their ongoing development, and keep quality and safety at the heart of everything you do.
What you’ll be doing
- Keeping us compliant: Make sure the service meets Care Quality Commission (CQC) regulations and all other legal obligations.
- Running day-to-day operations: Oversee Managed Care Services, including person-centred care planning and home and risk assessments, so every client receives high-quality care.
- Leading Care Professionals: Manage, train and supervise the carers who deliver our Managed Care Services.
- Putting service users first: Handle complaints, compliments and safeguarding issues, and make sure customers are satisfied.
- Keeping records accurate: Maintain records, care plans and policies.
- Working in partnership: Liaise with external healthcare professionals and families, and work closely with internal teams to deliver an effective, efficient service.
- Ensuring continuity of care: Make sure on-call and out-of-hours cover is in place at all times.
- Growing the service: Support incoming referrals and enquiries, develop customer relationships (including with local authorities), build new partnerships and help win new business.
What we’re looking for
- A proven track record in domiciliary care
- Excellent knowledge of CQC regulations and requirements
- A Level 5 qualification (or equivalent), or working towards one
- Experience managing staff and carer training and supervision
- Strong leadership and management skills, with the ability to self-manage
- Good IT skills and excellent written and spoken communication
- Able to manage our London location
- The right to work in the UK
- Current registration with the CQC
- A full UK driving licence
Why Curam?
Curam is transforming how care is delivered across the UK, with a growing community of over 10,000 approved Care Professionals. As our Registered Manager, you’ll help shape a service that combines technology with person-centred care, working from a hybrid office base with a team that values quality, safety and going the extra mile for service users.
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Care Manager employer: Curam
Curam provides care professionals with the freedom to work on their own terms, offering flexible roles that allow for better earning opportunities. The company fosters a supportive community where care assistants can connect directly with clients, ensuring a personalized approach to care.
