Patient Experience & Service Coordinator in Sunderland

Patient Experience & Service Coordinator in Sunderland

Sunderland Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Curaleaf International

At a Glance

  • Tasks: Be the friendly first point of contact for patients using medical cannabis.
  • Company: Curaleaf International, a leader in patient-focused cannabis care.
  • Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
  • Other info: Fast-paced environment with a focus on empathy and patient experience.
  • Why this job: Make a real difference in patients' lives while developing your skills.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 30000 - 40000 Β£ per year.

Curaleaf International is seeking a Patient/Customer Services Coordinator in the UK to be the warm, organized first point of contact for patients relying on medical cannabis.

You will handle inquiries across phone, email, and live chat, process payments, manage records, and escalate issues while supporting logistics and internal teams.

The role emphasizes empathy, discretion, and accuracy in a fast-paced environment, with opportunities for development and a strong focus on patient experience.

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Patient Experience & Service Coordinator in Sunderland employer: Curaleaf International

Curaleaf International is an exceptional employer, offering a dynamic work environment in Sunderland where quality and innovation are at the forefront of the cannabis industry. With a strong commitment to employee development, competitive benefits including private medical insurance and generous holiday allowances, and a culture that promotes continuous improvement, you will find meaningful opportunities to grow your career while contributing to product excellence in a regulated setting.

Curaleaf International

Contact Details:

Curaleaf International Recruitment Team

We think you need these skills to ace Patient Experience & Service Coordinator in Sunderland

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Record Keeping
Adaptability
Interpersonal Skills