Curaleaf International is seeking an experienced Retentions Manager in Sunderland, UK to lead a high-performing team and drive patient-focused retention improvements across the journey. You will use data and feedback to identify disengagement causes and implement measurable actions that enhance service quality.
The role combines leadership with analytical thinking and commercial awareness, balancing business needs with patient wellbeing, while collaborating with Clinic, Pharmacy, and Patient
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Patient Experience & Retention Lead in Sunderland employer: Curaleaf International
Curaleaf is an exceptional employer, offering a dynamic work environment where employees are empowered to make a meaningful impact in the medical cannabis industry. With a strong focus on employee growth and development, competitive salaries, and generous benefits including private medical insurance and life insurance, Curaleaf fosters a culture of excellence and customer obsession. Located in the UK, this role provides a unique opportunity to be part of a pioneering company at the forefront of healthcare innovation.
