Curaleaf International is seeking a Retentions Executive to strengthen patient engagement and support throughout their healthcare journey. You will handle sensitive conversations with empathy, resolve issues, and drive improvements across clinics, pharmacies and operations using Zendesk, Excel and Power BI.
The role emphasizes achieving retention targets while maintaining excellent patient experience, with a view to adopting a hybrid working pattern after probation: four days in the office and
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Hybrid Patient Experience & Retention Specialist in Sunderland employer: Curaleaf International
Curaleaf is an exceptional employer, offering a dynamic work environment where employees are empowered to make a meaningful impact in the medical cannabis industry. With a strong focus on employee growth and development, competitive salaries, and generous benefits including private medical insurance and life insurance, Curaleaf fosters a culture of excellence and customer obsession. Located in the UK, this role provides a unique opportunity to be part of a pioneering company at the forefront of healthcare innovation.
