At a Glance
- Tasks: Be the friendly first contact for patients using medical cannabis and manage inquiries with care.
- Company: Curaleaf International, a leader in the medical cannabis industry.
- Benefits: Supportive work environment, competitive pay, and opportunities for growth.
- Other info: Join a dynamic team in Sunderland with a focus on patient care.
- Why this job: Make a real difference in patients' lives while developing your customer service skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25000 - 35000 £ per year.
Curaleaf International is seeking a Patient/Customer Services Coordinator to be the friendly first contact for patients relying on medical cannabis. You will handle inquiries with care, professionalism, and accuracy, supporting the patient journey and ensuring smooth communication.
Based in Sunderland, England, you will use phone, email, live chat, and Zendesk, manage payments, document interactions in EHRs, and liaise with couriers while supporting the Customer Service Manager and other teams.
Patient Care & Services Coordinator employer: Curaleaf International
Curaleaf International is an exceptional employer, offering a dynamic work environment in Sunderland where quality and innovation are at the forefront of the cannabis industry. With a strong commitment to employee development, competitive benefits including private medical insurance and generous holiday allowances, and a culture that promotes continuous improvement, you will find meaningful opportunities to grow your career while contributing to product excellence in a regulated setting.
