Home Administration - FH

Curaa is a family-run, community-driven care provider with award-winning homes and a compassionate team that provides person-centred care. Our commitment to excellence is driven by our core values of respect, integrity, community, and learning.

• Respect: We believe in treating everyone with dignity and respect. We value diverse perspectives and foster an inclusive environment where every team member feels valued and heard.
• Integrity: Our commitment to ethical practices ensures that we build trust with our residents, partners, and each other.
• Community: We support each other and work together to achieve common goals.
• Learning: By fostering a culture of learning, we ensure that our team remains innovative and adaptable.

The successful applicant will:

• Organise office operations and procedures, control and deal with all correspondence, design and maintain filing systems, review and approve supply requisitions, and assign and monitor various other clerical functions.
• Approve staff timesheet/shifts, make DBS checks and procure references for new staff. Work closely with HR to ensure timely and efficient staffing of the home.
• Ensure staff get paid accurately by working closely with the finance team and payroll bureaus.
• Create and maintain all staff and resident files including contracts, pre-admission, admission and departure documents.
• Help maintain the staff training matrix and record and monitor staff annual leave and sickness.
• Assist the resident manager in boosting and maintaining occupancy by following up on enquiries for potential new residents.
• Ensure orders received from suppliers are correct and verify agency invoices against actual shifts worked.
• Manage petty cash in Excel and deposit cheques if required.
• Carry out various financial tasks needed to support our Home, including maintenance work on Xero.
• Support internal and external meetings, ensuring they run smoothly and that minutes are kept.
• Deal with any internal and external queries efficiently and in keeping with policies.
• Book medical appointments for residents and manage staff diaries.
• Be professional, welcoming, and friendly to visitors and residents through telephone/email as the first contact for all enquiries.
• Be proficient using Microsoft Teams and other Microsoft apps (Word, Excel etc).
• Support the Managers with any other administrative duties required.

What we are looking for:

This role is an exciting opportunity for a current Administrator/Bookkeeper looking to develop more managerial skills, or an experienced candidate looking for a return-to-work role. The ideal candidate will possess excellent organisational ability, initiative with a can-do attitude, and a sharp skillset for day-to-day problem solving. Additionally, they need to have outstanding verbal and preferably good written communication skills.

Requirements:

• Able to plan and prioritise workload.
• Professional in the presentation of self within the workplace.
• Understanding of and committed to equality of opportunity.
• Able to demonstrate a track record of organisational improvement.
• Comfortable working in a target-driven environment and willing to step outside comfort zone.