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- Tasks: Provide 3rd line IT support and lead infrastructure projects in a dynamic environment.
- Company: Cura Terrae is a leading UK environmental group focused on sustainability and innovation.
- Benefits: Enjoy flexible working, 25-30 days holiday, health plans, and career development opportunities.
- Why this job: Join a Great Place To Work with a mission-driven culture that values teamwork and diversity.
- Qualifications: 5+ years in IT support, strong cloud knowledge, and excellent problem-solving skills required.
- Other info: Be part of a forward-thinking team making a positive impact on the planet.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Are you ready to be part of something meaningful, where your technical skills directly support a sustainable future?
Cura Terrae, a leading UK environmental group, were seeking an IT Support Engineer to join our expanding team and play a pivotal part in supporting and evolving the IT and Information Systems strategy across our environmental group of companies.
This is more than just IT support. It’s about designing, delivering, and maintaining a resilient digital infrastructure that empowers a mission‑led organisation to thrive. If you\’re a confident 3rd line engineer with a passion for Microsoft technologies and cloud‑first solutions, this could be the role for you.
At Cura Terrae, we are a collective of forward‑thinking environmental companies dedicated to making the world a better place for people and the planet. As we experience significant growth, we are committed to building a leading environmental consultancy where talented individuals can thrive and enjoy rewarding career opportunities.
Location:
Sheffield, South Yorkshire with Hybrid arrangements.
What You’ll Be Doing…
- Providing 3rd line technical support across a range of platforms and services in a growing multi‑company group.
- Acting as an escalation point for 1st/2nd line queries and supporting team development through knowledge sharing and technical leadership.
- Leading or supporting the implementation of new infrastructure projects, cloud migrations, and digital transformation programmes.
- Managing core platforms such as Microsoft 365, Entra ID, Intune MDM, Azure AD, and Windows Server environments.
- Supporting endpoint provisioning, device management, and platform configuration in a secure, scalable way.
- Collaborating with third‑party providers, internal teams, and senior stakeholders to deliver seamless service and innovation.
- Maintaining up‑to‑date technical documentation and ensuring system integrity and cyber security compliance (including Cyber Essentials).
Key Technologies You’ll Work With
- Microsoft 365 (Exchange, Teams, SharePoint, Power Platform)
- Intune & Endpoint Manager
- Windows Server 2016/2019, Hyper‑V
- Active Directory, Group Policy
- Networking: Firewalls, switches, routers, wireless networks
- Backup & DR: Veeam, cloud backup solutions
- Security Tools: MFA, conditional access, email filtering, web filtering
What We’re Looking For
- 5+ years of experience in IT support, including significant 3rd line and project‑based work.
- Strong working knowledge of cloud infrastructure and endpoint management.
- Excellent troubleshooting and problem‑solving skills across servers, networks, and user environments.
- Strong communication and stakeholder management skills — you’ll work closely with users and senior leaders alike.
- Experience working with MSPs or in‑house IT teams covering multiple sites.
- A proactive, self‑driven mindset with a commitment to learning and development.
- Microsoft Certifications (e.g., Azure Administrator, M365 Fundamentals, Security)
- CCNA, VCP, CWNA, or equivalent
- Experience with ITIL or structured service desk processes
Working for us…
Cura Terrae is officially a Great Place To Work Certified company! Our culture is driven by our strength in teamwork and professionalism. We promote integrity and treat people with respect. We support each other and embrace diversity to create a place where people from every background can come together and do great things. We invest in our people and support professional development and are committed to supporting our people with their health and wellbeing.
Cura Terrae is an equal opportunity employer and values diversity in the workplace. We provide a supportive friendly working environment, offer competitive salaries, flexible working and we are proud to be a Disability Confident Employer.
We are a collection of forward‑thinking environmental companies united by our commitment to making the world a better place for people and the planet.
What we offer…
As an experienced professional, you’ll be joining a team of experts who value your knowledge and insight. We offer the autonomy and support to make a real impact, while also providing opportunities to deepen your technical expertise or shape strategic direction. Whether you’re looking to lead major initiatives, mentor others, or continue advancing your own skills, we’ll invest in your growth and ensure your work remains challenging, rewarding, and meaningful.
- 25 days holiday allowance (rising to 30 days)
- Health Cash Plan (Westfield Health)
- Cycle to Work Scheme
- Employee Training and Mentoring Support
- Professional Fee Membership
- Matched fundraising
- Enhanced family friendly benefits
- Career development and progression (Professional Membership(s) paid)
How to apply…
Please complete the application HERE, if you require any reasonable adjustments or have any questions contact the Recruitment team at recruitment@cura-terrae.com
We do not accept CVs from third parties / agencies, and any applications received will be treated as the property of EMS Ltd. We will not be liable for any fees related to unsolicited CVs received.
If you\’re enthusiastic about tech, passionate about sustainability, and ready to be part of a forward‑thinking team, we’d love to hear from you.
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Information Technology Support Engineer employer: Cura Terrae
Contact Detail:
Cura Terrae Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft 365, Azure AD, and Intune. Having hands-on experience or relevant certifications in these areas will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of Cura Terrae on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your experience with cloud migrations and digital transformation projects. Be ready to share specific examples of how you've successfully implemented similar initiatives in previous roles, as this aligns closely with what Cura Terrae is looking for.
✨Tip Number 4
Showcase your problem-solving skills by preparing for scenario-based questions. Think of past challenges you've faced in IT support and how you resolved them, particularly in a multi-site environment, as this will highlight your ability to handle the responsibilities of the role.
We think you need these skills to ace Information Technology Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, especially focusing on 3rd line support and project-based work. Include specific examples of your work with Microsoft technologies and cloud solutions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and sustainability. Mention how your skills align with the role and the company's mission, and express your enthusiasm for contributing to their IT strategy.
Highlight Relevant Certifications: List any Microsoft certifications or other relevant qualifications prominently in your application. This will demonstrate your commitment to professional development and your expertise in the required technologies.
Showcase Soft Skills: In your application, emphasise your communication and stakeholder management skills. Provide examples of how you've successfully collaborated with teams and managed relationships with users and senior leaders.
How to prepare for a job interview at Cura Terrae
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Microsoft technologies and cloud solutions. Highlight specific projects where you've implemented or supported these technologies, as this will demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate Problem-Solving Skills
Expect to face scenario-based questions that assess your troubleshooting abilities. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing how you effectively resolved technical issues in previous roles.
✨Communicate Clearly and Confidently
Since you'll be collaborating with various stakeholders, strong communication skills are essential. Practice explaining complex technical concepts in simple terms, as this will show your ability to engage with both technical and non-technical audiences.
✨Emphasise Your Teamwork and Leadership Experience
Cura Terrae values teamwork and collaboration. Be ready to share examples of how you've worked within a team, mentored others, or led projects. This will highlight your fit within their supportive and professional culture.
