At a Glance
- Tasks: Support and maintain business applications, focusing on Microsoft Dynamics 365 and Power Platform solutions.
- Company: Cura Terrae is a forward-thinking environmental consultancy dedicated to making a positive impact.
- Benefits: Enjoy 25-30 days holiday, health plans, training support, and flexible working options.
- Other info: We value diversity and are committed to supporting your health and wellbeing.
- Why this job: Join a certified Great Place To Work with a culture of teamwork, respect, and professional growth.
- Qualifications: Hands-on experience with Microsoft Dynamics 365 and familiarity with PowerApps and Power BI required.
The predicted salary is between 36000 - 60000 £ per year.
Overview
As an Applications Support Analyst, you’ll play a key role in supporting and maintaining our business applications. You’ll deliver first- and second-line support for Microsoft Dynamics 365 Business Central and Microsoft 365, while also contributing to the design and delivery of Power Platform solutions including PowerApps and Power BI.
You’ll work closely with business users, project teams, and third-party vendors to troubleshoot and resolve issues, support system changes and upgrades, and contribute to process improvements through smart use of technology.
At Cura Terrae, we are a collective of forward-thinking environmental companies dedicated to making the world a better place for people and the planet. As we experience significant growth, we are committed to building a leading environmental consultancy where talented individuals can thrive and enjoy rewarding career opportunities.
Responsibilities
- Be the ‘Go-To’ person for users who need support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive)
- Troubleshoot and resolve application issues, escalating to external providers when necessary.
- Configure, test, and support the deployment of system updates and new features aligned to business needs.
- Support the enhancement of PowerApps and Power BI solutions to deliver insights and improve user experience.
- Work with business users to translate requirements into technical solutions that add real value.
- Provide guidance and training to users, ensuring efficient use of systems and encouraging adoption of new features.
- Participate in continuous improvement initiatives and contribute to projects and automation efforts.
Requirements
You’ll have hands-on experience supporting Microsoft Dynamics 365 Business Central, ideally across multiple functional areas beyond Finance, and be confident supporting Microsoft 365 tools.
- Familiarity with PowerApps and Power BI, with the ability to support and enhance existing apps and dashboards.
- A good understanding of business processes in finance, operations, or supply chain.
- Excellent problem-solving skills and a customer-focused approach.
- Strong written and verbal communication skills.
Desirable (but not essential)
- Experience with other Dynamics 365 modules such as Field Service.
- Knowledge of Power Automate, SQL or other data querying tools.
- Previous exposure to ITIL-based environments or service management processes.
- Experience working in a manufacturing, distribution, or professional services setting.
A proactive mindset and a willingness to learn and grow are key to success in this role.
What we can offer
- 25 days holiday allowance (rising to 30 days)
- Health Cash Plan (Westfield Health)
- Cycle to Work Scheme
- Employee Training and Mentoring Support
- Professional Fee Membership
- Matched fundraising
- Green Car lease salary sacrifice scheme
- Enhanced family friendly benefits
Working for us
Cura Terrae is officially a Great Place To Work Certified company! Our culture is driven by our strength in teamwork and professionalism. We promote integrity and treat people with respect. We support each other and embrace diversity to create a place where people from every background can come together and do great things. We invest in our people and support professional development and are committed to supporting our people with their health and wellbeing.
Cura Terrae is an equal opportunity employer and values diversity in the workplace. We provide a supportive friendly working environment, offer competitive salaries, flexible working and we are proud to be a Disability Confident Employer.
If you’re looking for a rewarding career, we’d love to hear from you.
How to apply
To apply please complete the application HERE, if you require any reasonable adjustments or have any questions contact the Recruitment team at recruitment@cura-terrae.com
STRICTLY NO AGENCIES
We do not accept CVs from third parties/agencies, and any applications received will be treated as the property of Cura Terrae. We will not be liable for any fees related to unsolicited CVs received.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Information Technology, Analyst, and Project Management
Applications Support Analyst in Sheffield employer: Cura Terrae
Cura Terrae is an exceptional employer, offering a vibrant work culture that prioritises teamwork, integrity, and respect. With a strong commitment to employee growth, we provide extensive training and mentoring opportunities, alongside a generous benefits package including 25 days of holiday, health cash plans, and enhanced family-friendly benefits. Our supportive environment fosters diversity and well-being, making it an ideal place for talented individuals to thrive while contributing to meaningful environmental initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Applications Support Analyst in Sheffield
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365 Business Central and Microsoft 365 tools. Understanding their functionalities will not only help you troubleshoot effectively but also demonstrate your proactive approach during interviews.
✨Tip Number 2
Gain hands-on experience with PowerApps and Power BI. Consider creating a small project or enhancing an existing app to showcase your skills, as this will set you apart from other candidates.
✨Tip Number 3
Network with professionals in the field, especially those who work with Cura Terrae or similar companies. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations.
✨Tip Number 4
Prepare to discuss your problem-solving skills and customer-focused approach in detail. Think of specific examples where you've successfully resolved issues or improved processes, as these will resonate well with the hiring team.
We think you need these skills to ace Applications Support Analyst in Sheffield
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of an Applications Support Analyst. Familiarise yourself with Microsoft Dynamics 365 Business Central and Microsoft 365 tools, as well as PowerApps and Power BI.
Tailor Your CV:Highlight your hands-on experience with Microsoft Dynamics 365 and Microsoft 365 in your CV. Be specific about your problem-solving skills and any relevant projects you've worked on that demonstrate your ability to support and enhance applications.
Craft a Compelling Cover Letter:Write a cover letter that showcases your customer-focused approach and excellent communication skills. Mention how your proactive mindset aligns with Cura Terrae's values and your enthusiasm for contributing to process improvements.
Proofread Your Application:Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your documents clearly convey your qualifications and interest in the role.
How to prepare for a job interview at Cura Terrae
✨Know Your Applications
Familiarise yourself with Microsoft Dynamics 365 Business Central and Microsoft 365 tools. Be prepared to discuss your hands-on experience and how you've supported these applications in previous roles.
✨Showcase Problem-Solving Skills
Prepare examples of how you've troubleshot and resolved application issues in the past. Highlight your customer-focused approach and how you’ve escalated issues when necessary.
✨Understand Business Processes
Brush up on your knowledge of business processes, especially in finance, operations, or supply chain. Be ready to explain how you can translate user requirements into technical solutions that add value.
✨Emphasise Continuous Improvement
Discuss any initiatives you've been part of that aimed at enhancing user experience or improving processes. Show your proactive mindset and willingness to learn and grow within the role.
