Guest Service Associate- Recruitment Event 15th September
The Cura Kensington, a Tribute Portfolio Hotel by Marriott
About the Hotel
The Cura Kensington, a Tribute Portfolio Hotel by Marriott, is a lifestyle hotel located in West London, offering 132 contemporary bedrooms alongside a vibrant restaurant and bar. As part of Marriotts Tribute Portfolio, the hotel delivers individualised and memorable guest experiences with a focus on personality, creativity, and exceptional service.
Our Guest Service Associates play a key role in creating a seamless and welcoming experience for guests, supporting operations across both Front Office and Food & Beverage, and contributing to the hotels reputation for excellence.
The Role Guest Service Associate
As a Guest Service Associate, you will be the face of the hotel, responsible for providing exceptional service throughout the guest journey. You will support both Front Office and Food & Beverage operations, ensuring a smooth and personalised experience from arrival to departure. This role requires flexibility, a hands-on approach, and a collaborative spirit.
Key Responsibilities
- Welcome guests in a professional, friendly, and engaging manner, ensuring a positive first impression of the hotel.
- Deliver efficient check-in and check-out procedures, managing reservations, room allocations, billing, and guest profil...
Guest Service Associate in London employer: Cura Kensington
The Cura Kensington, a Tribute Portfolio Hotel by Marriott, is an exceptional employer that values its team members through a vibrant work culture and a commitment to employee growth. With competitive salaries, performance-based bonuses, and excellent benefits, staff enjoy a supportive environment in the heart of West London, making it an ideal place for those seeking a rewarding career in hospitality.
