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- Tasks: Join us as a Network Operations Technician, solving customer and environmental issues in the field.
- Company: Yorkshire Water provides clean drinking water to over 5.4 million people in Yorkshire.
- Benefits: Enjoy competitive pay, bonuses, generous leave, and a fantastic benefits package including health perks.
- Why this job: Be part of a team that makes a real impact on communities and the environment.
- Qualifications: Practical mindset, customer service experience, and a valid driving license are essential.
- Other info: Flexible working hours and a commitment to diversity make this an inclusive workplace.
The predicted salary is between 30384 - 37880 £ per year.
Company Description
Water Utility Company based in Yorkshire region of England.
Job Description
Network Operations Technician
About
Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:
- We offer a competitive salary, from £30,384 to £37,880 (based on working 40 hours).
- Annual incentive related bonus (up to £1000 maximum bonus opportunity for the performance year).
- Attractive pension scheme (up to 12% company contribution).
- Development opportunities in line with the Network Operations Technician progression plan.
- 25 days annual leave plus bank holidays plus an extra wellness day! (additional days in lieu of working any bank holidays).
- Life assurance cover of 4 times pensionable salary.
- A great benefits package including health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
- Retail savings scheme, online GP service, cycle to work scheme, gym membership discounts, and many more!
Location: We currently have vacancies for a Network Operation Technician to join the Customer Field Services department to cover areas including Leeds, Colburn, Ripon, and York. Applicants should live within a reasonable commuting distance from our Knostrop wastewater site and be committed to helping Yorkshire Water provide excellent service.
Work type: The four permanent roles involve working rotational 40-hour shifts on a 4 on 4 off basis, which may include late, early, and weekend work patterns. No standby included.
What we do: Yorkshire Water supplies over 5.4 million residents and visitors with clean, safe drinking water and manages wastewater, looking after communities, the environment, and planning for sustainable water management in Yorkshire.
Where You Fit In
As a Network Operation Technician, you will deliver first-time fixes and same-day solutions to customer and environmental issues, and contribute to network maintenance to prevent escapes. You will work in the field, ensuring quality and safety standards, investigating sewer network issues, and working closely with teams and contractors.
Responsibilities include operating different vehicle types, conducting investigations, using IT systems for data collection, and maintaining safety and health standards. Flexibility in working hours and the ability to work in confined spaces are essential, along with a valid driving license.
Essential Skills & Qualifications:
- Practical mindset, outdoor work enjoyment, hands-on approach.
- Experience in customer service and face-to-face communication.
- Ability to develop relationships, influence outcomes, and make decisions.
- Fault finding and root cause analysis skills.
- Basic IT skills and experience with internal systems.
- Flexibility to work various shifts and participate in out-of-hours standby rota.
- Ability to pass medical criteria for working in hazardous environments.
- Full valid driving license (no more than 6 points).
Desirable:
- Understanding of sewerage systems and performance issues.
- Experience in water or wastewater sectors or utilities industry.
Yorkshire Water supports flexible working and encourages diverse applications. The closing date is 13th July 2025. Successful candidates will undergo pre-employment and security checks. We are committed to diversity and inclusion. Kelda Group reserves the right to close the application process early. No agencies please.
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Network Operations Technician employer: CUPONING PULICIDAD S.L.
Contact Detail:
CUPONING PULICIDAD S.L. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Operations Technician
✨Tip Number 1
Familiarise yourself with Yorkshire Water's operations and values. Understanding their commitment to sustainability and community service will help you align your responses during interviews, showcasing your enthusiasm for the role.
✨Tip Number 2
Network with current or former employees of Yorkshire Water. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 3
Prepare for practical assessments by brushing up on your fault-finding and root cause analysis skills. Being able to demonstrate these abilities in real-time scenarios will set you apart from other candidates.
✨Tip Number 4
Showcase your customer service experience during interviews. Since the role involves face-to-face communication, highlighting specific examples where you've successfully resolved issues will demonstrate your suitability for the position.
We think you need these skills to ace Network Operations Technician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Network Operations Technician position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and any technical skills related to network operations. Use bullet points for clarity and focus on achievements.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work for Yorkshire Water and how you can contribute to their mission of providing excellent service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at CUPONING PULICIDAD S.L.
✨Know Your Stuff
Familiarise yourself with the basics of sewerage systems and the water utility sector. Understanding the company's operations and challenges will show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Network Operations Technician, you'll be interacting with customers regularly. Prepare examples from your past experiences where you successfully resolved issues or built relationships with clients.
✨Demonstrate Flexibility
Highlight your ability to work various shifts and adapt to changing environments. Discuss any previous roles where you had to adjust your schedule or work under different conditions.
✨Prepare for Practical Scenarios
Expect questions that assess your problem-solving skills and practical mindset. Be ready to discuss how you would approach fault finding and root cause analysis in real-life situations.
