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- Tasks: Join us as a Network Operations Technician, solving customer and environmental issues in the field.
- Company: Yorkshire Water ensures clean drinking water for over 5.4 million residents and visitors.
- Benefits: Enjoy competitive pay, bonuses, generous leave, and a fantastic benefits package including health perks.
- Why this job: Be part of a team that protects the environment and supports local communities while developing your skills.
- Qualifications: A practical mindset, customer service experience, and a valid driving license are essential.
- Other info: Flexible working hours and a commitment to diversity make this an inclusive workplace.
The predicted salary is between 25300 - 31600 £ per year.
Company Description
Water Utility Company based in Yorkshire region of England.
Job Description
Network Operations Technician
About
Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:
- We offer a competitive salary, from £30,384 to £37,880 (based on working 40 hours).
- Annual incentive related bonus (up to £1,000 maximum bonus opportunity for the performance year).
- Attractive pension scheme (up to 12% company contribution).
- Development opportunities in line with the Network Operations Technician progression plan.
- 25 days annual leave plus bank holidays plus an extra wellness day! (additional days in lieu of working any bank holidays).
- Life assurance cover of 4 times pensionable salary.
- A great benefits package including health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
- Retail savings scheme.
- Online GP service, cycle to work scheme, gym membership discounts and many more!
Location: We currently have vacancies for a Network Operation Technician to join the Customer Field Services department to cover areas including Leeds, Colburn, Ripon, and York. Applicants should live within a reasonable commuting distance from our Knostrop wastewater site and be committed to helping Yorkshire Water provide excellent service.
Work type: These are 4 permanent roles working rotational 40-hour shifts on a 4 on 4 off basis, which may include late, early, and weekend work patterns.
What we do: In Yorkshire, we ensure over 5.4 million residents and visitors have access to clean and safe drinking water, and their wastewater is properly managed. We look after communities, protect the environment, and plan for sustainable water management today and for the future.
Where You Fit In: As a Network Operation Technician, you will deliver first-time fixes and same-day solutions to customer and environmental issues, and manage network maintenance to prevent escapes. You will work in the field, ensuring quality, safety, and efficiency in your work, collaborating with teams and partners, and using IT systems for investigations and reporting. Flexibility to work various shifts and in confined spaces is required, along with a valid driving license.
Essential Skills & Qualifications: Practical mindset, outdoor work comfort, face-to-face customer service experience, ability to develop relationships, influence outcomes, and make decisions. Fault diagnosis, problem-solving, basic IT skills, and flexibility in working hours are essential. Medical clearance for hazardous environments and a valid driving license are required.
Beneficial Skills: Understanding of sewerage systems, IT competency, and experience in water or utility sectors are advantageous.
We support flexible working and encourage diverse candidates to apply. The closing date is 13th July 2025, with interviews TBC. Successful candidates will undergo pre-employment checks, including medical and security vetting. We are committed to diversity and inclusion and reserve the right to close the vacancy early. No agencies please.
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Network Operations Technician employer: CUPONING PULICIDAD S.L.
Contact Detail:
CUPONING PULICIDAD S.L. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Operations Technician
✨Tip Number 1
Familiarise yourself with the specific areas covered by the role, such as Leeds, Colburn, Ripon, and York. Understanding the local geography and community needs can help you demonstrate your commitment to providing excellent service during interviews.
✨Tip Number 2
Highlight any previous experience in outdoor work or customer service roles. Being able to showcase your practical mindset and ability to engage with customers will set you apart from other candidates.
✨Tip Number 3
Brush up on your fault diagnosis and problem-solving skills. Be prepared to discuss specific examples of how you've tackled challenges in past roles, especially in a fieldwork context.
✨Tip Number 4
Make sure you have a valid driving license and are comfortable working in confined spaces. These are essential requirements for the role, so be ready to discuss your qualifications and any relevant experiences.
We think you need these skills to ace Network Operations Technician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Network Operations Technician. Tailor your application to highlight relevant skills and experiences that align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any practical experience you have in outdoor work, customer service, or fault diagnosis. Use specific examples to demonstrate how you've successfully handled similar tasks in the past.
Showcase Your Skills: Make sure to mention your problem-solving abilities, IT competency, and flexibility in working hours. If you have any understanding of sewerage systems or experience in the water or utility sectors, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at CUPONING PULICIDAD S.L.
✨Know Your Stuff
Familiarise yourself with the basics of sewerage systems and water management. Understanding the technical aspects of the role will show your genuine interest and help you answer questions confidently.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully diagnosed faults or solved problems. This will demonstrate your practical mindset and ability to handle challenges in the field.
✨Emphasise Customer Service Experience
Since the role involves face-to-face interactions, be ready to discuss your customer service experience. Highlight how you've built relationships and influenced outcomes in previous roles.
✨Be Ready for Shift Work
Understand the shift patterns required for the position and express your flexibility. Showing that you're adaptable and willing to work various hours will make you a more attractive candidate.
