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- Tasks: Lead customer operations and ensure a top-notch experience for small developers.
- Company: A leading water utility company focused on customer satisfaction.
- Benefits: Competitive salary, benefits package, and hybrid work model.
- Why this job: Make a real difference in customer service while leading a dynamic team.
- Qualifications: Experience in customer operations and strong leadership skills.
- Other info: Exciting transition to Leeds in summer 2026 with growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
A water utility company is seeking a Manager of Customer Operations for Small Developers in Leeds. The successful candidate will manage the entire customer journey, advocate for customer service needs, and lead a high-performing team.
Responsibilities include:
- Ensuring regulatory compliance
- Delivering a market-leading customer experience
The position offers a competitive salary, benefits package, and hybrid work model with a starting base in Bradford transitioning to Leeds in summer 2026.
Customer Operations Lead – Small Developers in Leeds employer: CUPONING PULICIDAD S.L.
Contact Detail:
CUPONING PULICIDAD S.L. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operations Lead – Small Developers in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in customer operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer service and think of examples from your experience that align with their mission. This will show you’re genuinely interested!
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate how your skills and experiences make you the perfect fit for managing customer journeys. Keep it concise but impactful – you want to leave a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Operations Lead – Small Developers in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Operations Lead role. Highlight your experience in managing customer journeys and leading teams, as this will show us you’re a perfect fit for the position.
Showcase Your Customer Service Skills: We want to see how you advocate for customer needs! Include specific examples of how you've improved customer experiences in previous roles. This will help us understand your approach to delivering top-notch service.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, making it easy for us to see your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CUPONING PULICIDAD S.L.
✨Know the Company Inside Out
Before your interview, make sure you research the water utility company thoroughly. Understand their mission, values, and recent projects, especially those related to customer operations for small developers. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Highlight Your Customer Service Experience
Since the role focuses on managing the customer journey, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've advocated for customer needs and improved customer satisfaction. This will demonstrate your capability to lead a high-performing team in delivering a market-leading customer experience.
✨Prepare for Regulatory Compliance Questions
Given the importance of regulatory compliance in this position, brush up on relevant regulations in the water utility sector. Be ready to discuss how you’ve ensured compliance in past roles and how you would approach it in this new position. This shows that you’re not just a people person but also understand the technical side of the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in customer operations, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
