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- Tasks: Lead customer journey initiatives to enhance user experience and satisfaction.
- Company: A leading water utility company in the beautiful Yorkshire region.
- Benefits: Generous salary, car allowance, bonus potential, private healthcare, and a solid pension scheme.
- Why this job: Make a real difference in customer experiences while enjoying great perks.
- Qualifications: Experience in customer journey management and strong leadership skills.
- Other info: Join a supportive team with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Company Description: Water Utility Company based in Yorkshire region of England.
We offer a salary up to £60,000.00 per annum, depending on experience.
Benefits:
- A company car allowance scheme, worth £6,000 per year
- Annual incentive related bonus (up to 15% of annual salary, applicable to the 2026/2027 performance year)
- Private health care (self only)
- Attractive pension scheme (up to 12% company contribution)
- Life assurance cover of 4 times pensionable salary
- 25 days annual leave
Customer Journey Lead in Leeds employer: CUPONING PULICIDAD S.L.
Contact Detail:
CUPONING PULICIDAD S.L. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Journey Lead in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their customer journey approach and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to refine your answers. The more comfortable you are speaking about your experience and skills, the more confident you'll be in the real deal.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it shows you're proactive and really interested in the role.
We think you need these skills to ace Customer Journey Lead in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Journey Lead role. Highlight relevant experience and skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Keep it engaging and personal – we love a good story!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you've made a difference in previous roles. We’re all about results here at StudySmarter!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at CUPONING PULICIDAD S.L.
✨Know the Company Inside Out
Before your interview, make sure you research the water utility company thoroughly. Understand their mission, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role of Customer Journey Lead.
✨Prepare for Behavioural Questions
Expect to face behavioural questions that assess your experience in customer journey management. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Think of specific examples from your past roles that highlight your skills and achievements relevant to this position.
✨Showcase Your Analytical Skills
As a Customer Journey Lead, analytical skills are crucial. Be ready to discuss how you've used data to improve customer experiences in previous roles. Bring examples of metrics you've tracked or changes you've implemented based on customer feedback to demonstrate your impact.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's future plans for enhancing customer journeys or how they measure success in this role. This shows that you're not just interested in the job, but also in contributing to the company's growth.
