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- Tasks: Lead a team to resolve customer complaints and enhance service quality.
- Company: A top water utility company in Leeds with a focus on customer satisfaction.
- Benefits: Competitive salary, hybrid work, annual bonus, health plans, and growth opportunities.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Experience in customer service and team leadership skills.
- Other info: Great chance for career advancement in a supportive environment.
The predicted salary is between 29710 - 36974 £ per year.
A leading water utility company in Leeds is looking for a Customer Complaints Deputy Team Leader to support a team dedicated to excellent customer service. This role involves ensuring day-to-day resource allocation consistency and performance management while fostering team development.
Offering a salary of £29,710 to £36,974 based on experience, the position includes a hybrid working arrangement and various benefits such as an annual bonus, health plans, and development opportunities.
Customer Complaints Deputy Team Lead – Hybrid & Growth in Leeds employer: CUPONING PULICIDAD S.L.
Contact Detail:
CUPONING PULICIDAD S.L. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Complaints Deputy Team Lead – Hybrid & Growth in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and team leadership. We can even role-play with a friend to boost our confidence!
✨Tip Number 3
Showcase your passion for customer service during interviews. Share specific examples of how you've handled complaints or improved team performance in the past. Let’s make our experiences shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there!
We think you need these skills to ace Customer Complaints Deputy Team Lead – Hybrid & Growth in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Complaints Deputy Team Leader role. Highlight any previous experience in customer service or team leadership to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer service and how you can contribute to our team's success. Be genuine and let your personality come through.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've effectively handled customer complaints in the past. We want to see your approach to resolving issues and ensuring customer satisfaction!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status!
How to prepare for a job interview at CUPONING PULICIDAD S.L.
✨Know the Company Inside Out
Before your interview, do some digging into the water utility company. Understand their values, mission, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Deputy Team Leader, you'll need to demonstrate your ability to manage and develop a team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you can contribute to fostering a positive team environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially related to customer complaints. Think of specific scenarios where you've handled difficult situations and be ready to discuss your thought process and outcomes.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team's current challenges or how success is measured in this role. This shows you're proactive and genuinely interested in contributing to the company's success.
