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For Companies At a Glance
- Tasks: Lead a team to ensure top-notch water service delivery and customer satisfaction.
- Company: Join Yorkshire Water, a key player in community health and environmental protection.
- Benefits: Competitive salary, car allowance, private healthcare, and generous leave.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in water management or utilities, strong leadership, and problem-solving skills.
- Other info: Dynamic role with opportunities for career growth and a commitment to safety.
The predicted salary is between 36000 - 60000 £ per year.
What you will do
We have an exciting opportunity for a Field Operations Manager to join the Water Service Delivery Team and help Yorkshire Water provide the best service to our customers. The role drives business performance and direction through strong leadership of a team of operational and technical colleagues to ensure safe and efficient delivery of customer-focused outcomes, including high water quality and customer service.
Location
Covering Harrogate and Dales area
Work type
Permanent. 37 hours per week, Monday – Friday.
About the Company
Water Utility Company based in the Yorkshire region of England.
What We Do
We look after communities, protect the environment, and plan to look after Yorkshire\’s water today, tomorrow, 24/7, 365 days a year. We provide essential water and wastewater services to every corner of Yorkshire and play a key role in the region\’s health, wellbeing, and prosperity.
Where You Fit In
The Field Operations Manager drives performance and direction through leadership of a team of operational and technical colleagues to ensure safe and efficient delivery of key metrics and sector-leading customer experience. The role collaborates with the Manager of Field Operations and Asset Management to deliver strategy and changes to hit performance targets in AMP8 and achieve health and safety excellence, regulatory compliance, and operational efficiency.
Responsibilities and Objectives
• Lead and develop a team to achieve upper quartile Supply Interruptions and Water Quality performance and outstanding customer experience
• Deliver world-class asset and operational excellence across Yorkshire Water assets
• Promote a culture of safety, regulatory compliance, and continuous improvement
• Translate strategy into actionable plans to deliver business plan outperformance
What Skills & Qualifications You Will Need
- Understanding of water networks and management of above- and below-ground assets
- Experience or recognizable skillset preferred within the water industry, regulators, or utility sector
- Strong operational and people leadership with analytical and creative problem-solving abilities
- Commitment to safety and outstanding safety management
- Motivation to provide unrivalled customer service
- Track record of delivering successful change in a sustainable manner
- Strong networking and influencing skills
- Ability to understand data and formulate effective team strategies
You Will Also Benefit From Having
- Good understanding of water operational structures and processes
- Understanding of regulatory requirements and measures for water companies
- Understanding of the Water Act and the Competition Act
Benefits and Additional Information
Salary is competitive and depends on experience. Benefits include car allowance, annual incentive up to 10% of salary, private health care (self only), pension scheme with company contribution up to 12%, life assurance (4x pensionable salary), 25 days annual leave plus bank holidays and wellness day, plus optional benefits such as health cash plan, critical illness insurance, dental insurance, and other health and wellbeing discounts.
Recruitment Process
Closing date: 9 October 2025. Pre-employment checks may include Basic Disclosure and security vetting where applicable. All roles may require a medical questionnaire and other medicals when required. We are committed to accessibility and will discuss reasonable adjustments in the recruitment process if needed. The organization reserves the right to close the position before the published date if needed.
We welcome applicants from all backgrounds and are an equal opportunity employer.
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Field Operations Manager employer: CUPONING PULICIDAD S.L.
Contact Detail:
CUPONING PULICIDAD S.L. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the water industry, especially those who work at Yorkshire Water. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've led teams to success. They want to see that you can drive performance and inspire others.
✨Tip Number 3
Be ready to discuss your problem-solving abilities. Prepare some stories about how you've tackled challenges in the past, especially in operational settings. This will demonstrate your analytical skills and creativity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Yorkshire Water team.
We think you need these skills to ace Field Operations Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in the water industry and leadership skills. We want to see how your background aligns with our mission at Yorkshire Water!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve driven performance and improved customer service in previous roles. We love seeing quantifiable results that demonstrate your impact!
Keep It Clear and Concise: We appreciate a well-structured application. Use clear headings, bullet points, and avoid jargon where possible. This makes it easier for us to see your qualifications at a glance!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our official website. This helps us keep track of all applications and ensures you’re considered for the role!
How to prepare for a job interview at CUPONING PULICIDAD S.L.
✨Know Your Water Stuff
Make sure you brush up on your knowledge of water networks and the management of assets. Familiarise yourself with the Water Act and regulatory requirements, as this will show your understanding of the industry and its challenges.
✨Showcase Your Leadership Skills
Prepare examples that highlight your operational and people leadership experience. Think about times when you've successfully led a team to achieve performance targets or improved customer service. This is your chance to shine!
✨Be Data Savvy
Since the role involves understanding data to formulate strategies, be ready to discuss how you've used data in past roles. Bring specific examples of how you've analysed data to drive operational efficiency or improve service delivery.
✨Emphasise Safety and Compliance
Safety is a big deal in this role, so be prepared to talk about your commitment to safety management and regulatory compliance. Share any experiences where you've promoted a culture of safety within your team or organisation.
