At a Glance
- Tasks: Lead and optimise energy services while making a positive social impact.
- Company: Citrus Energy, a values-driven company tackling fuel poverty.
- Benefits: Generous leave, pension scheme, agile working, and free onsite parking.
- Other info: Senior role with autonomy and the chance to influence change.
- Why this job: Make a real difference in communities while growing your leadership skills.
- Qualifications: Strong operational leadership and passion for social improvement.
The predicted salary is between 61206 - 64739 £ per year.
Citrus Energy is looking for an experienced, values‑driven Operations Manager to lead our day‑to‑day services, drive success, and grow our social impact — helping tackle fuel poverty across our communities.
About the role
Reporting to the Executive Director of Finance & Corporate Services, you’ll take full responsibility for the day‑to‑day performance, quality and development of Citrus Energy’s operational services. You’ll lead teams, optimise processes, oversee pricing and performance, and ensure our services are customer‑centred, compliant, and financially sustainable. This is a senior, hands‑on role with real influence – blending people leadership, commercial awareness, and social purpose.
What you’ll be responsible for:
- Deliver high‑quality, customer‑centred energy services
- Lead and develop operational teams and Energy Advisors
- Shape pricing, performance and growth strategies
- Build strong partnerships to grow a socially driven business
- Turn commercial success into real community impact
About you
You’ll bring strong operational leadership, commercial awareness, and a passion for continuous improvement — ideally with experience in energy, utilities, advice services or social enterprise.
Why join Citrus Energy:
- A senior role with real influence and autonomy
- The opportunity to grow a business that delivers genuine social impact
- Supportive values‑led organisational culture
- Competitive salary that’s not commission led
- The chance to make a meaningful difference to people and communities
Benefits:
- Generous leave entitlement of 40 days (pro rata)
- Company pension scheme with 10% employer contributions
- Access to a cash health plan
- Agile working policy supporting work‑life balance
- Free onsite parking and transport links
Closing date: 5pm on Tuesday 30 June 2026
Citrus Operations Manager in Ardrossan employer: Cunninghame Housing Association
Citrus Energy is an exceptional employer that prioritises both social impact and employee well-being. With a supportive, values-driven culture, employees enjoy generous leave entitlements, a competitive salary, and the opportunity to lead initiatives that tackle fuel poverty in communities. This role offers significant influence and autonomy, making it a rewarding environment for those passionate about making a difference while advancing their careers.
Contact Details:
Cunninghame Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Citrus Operations Manager in Ardrossan
✨Tip Number 1
Network like a pro! Reach out to people in the energy and social enterprise sectors. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching Citrus Energy’s mission and values. Be ready to discuss how your experience aligns with their goals of tackling fuel poverty and driving social impact. Show them you’re not just about the numbers, but also about making a difference!
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you’ve led teams or optimised processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your operational expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Citrus Energy team and contributing to their mission.
We think you need these skills to ace Citrus Operations Manager in Ardrossan
Some tips for your application 🫡
Show Your Passion for Social Impact:When writing your application, make sure to highlight your passion for making a difference in communities. We love candidates who share our values and are driven by social purpose, so let that shine through!
Tailor Your Experience:Don’t just send a generic CV! Take the time to tailor your experience to the role of Operations Manager. We want to see how your skills in operational leadership and commercial awareness align with what we do at Citrus Energy.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you the best fit for leading our operational services.
Apply Through Our Website:Make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to lead at Citrus Energy.
How to prepare for a job interview at Cunninghame Housing Association
✨Know Your Values
Citrus Energy is all about social impact, so make sure you understand their mission and values. Be ready to discuss how your personal values align with theirs and share examples of how you've contributed to social causes in your previous roles.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading teams and driving performance. Prepare specific examples of how you've successfully led teams in the past, optimised processes, or improved service delivery. Highlight your people management skills and how you foster a positive team culture.
✨Demonstrate Commercial Awareness
Citrus Energy is looking for someone with strong commercial awareness. Brush up on industry trends and be prepared to discuss how you can shape pricing and performance strategies. Think about how you can turn commercial success into community impact and be ready to share your ideas.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions that show your interest in the role and the company. Ask about their current challenges, future goals, or how they measure success in their operations. This will demonstrate your genuine interest and help you assess if it's the right fit for you.
