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For Companies At a Glance
- Tasks: Troubleshoot and maintain fire alarm and security systems while providing top-notch customer service.
- Company: Join Cunningham Security, a family-owned leader in customised security solutions across Northern New England.
- Benefits: Enjoy competitive pay, medical benefits, PTO, and opportunities for career growth.
- Other info: This is a full-time, on-site role with a Monday to Friday schedule.
- Why this job: Be part of a growing team that values quality, integrity, and service in a supportive environment.
- Qualifications: Previous experience as a technician and NICET certification are required; strong problem-solving skills are essential.
Overview
Fire Alarm and/or Security System Service Technician at Cunningham Security Systems in Wakefield, MA. This is a full time / on site role with a Monday – Friday 8am-5pm schedule.
Job Type: Full time / On site
Schedule: Monday – Friday 8am-5pm
Salary: $35-$45/ hour
Location: Wakefield, MA
About Cunningham Security
Cunningham Security is a respected, family-owned company offering customized residential and commercial security solutions across Northern New England. We\’re growing fast and are looking for skilled service technicians to help keep our customers protected—and their systems running smoothly.
What We Offer
- Competitive Pay: Starting at $30/hour.
- Medical, Dental & Vision Insurance.
- Short & Long-Term Disability Coverage.
- Paid Time Off (PTO)
- Retirement Plan.
- Career growth and upward mobility.
What You’ll Do
- Troubleshoot system issues and identify programming errors.
- Install or add devices to existing systems.
- Diagnose and repair wiring and communication problems.
- Respond to service calls and critical trouble alerts.
- Change system batteries and perform preventive maintenance.
- Maintain detailed records of service, materials, and findings.
- Provide excellent customer service and represent Cunningham with professionalism.
What You’ll Need
- Previous experience as a security/fire alarm service technician.
- NICET certification required.
- Excellent communication and documentation skills.
- Strong problem-solving and technical troubleshooting abilities.
- Ability to work independently and collaboratively.
- Must be able to lift up to 80lbs and handle physically demanding tasks.
- Clean background check and valid driver’s license.
Pay Range: USD $35.00 – USD $45.00 /Hr.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Other, Information Technology, and Management
Industries
- Consumer Services
If you\’re a skilled technician looking to grow with a company that values quality, integrity, and service—apply today!
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Fire Alarm and/or Security System Service Technician employer: Cunningham Security Systems
Contact Detail:
Cunningham Security Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire Alarm and/or Security System Service Technician
✨Tip Number 1
Familiarise yourself with the latest fire alarm and security system technologies. Being knowledgeable about current trends and advancements will not only boost your confidence but also impress the hiring team at Cunningham Security Systems.
✨Tip Number 2
Network with professionals in the industry, especially those who work at Cunningham Security or similar companies. Attend local trade shows or workshops to make connections that could lead to a referral or insider information about the role.
✨Tip Number 3
Prepare for potential technical assessments during the interview process. Brush up on troubleshooting techniques and be ready to demonstrate your problem-solving skills, as these are crucial for the technician role.
✨Tip Number 4
Showcase your customer service skills during the interview. Since the role involves interacting with clients, emphasising your ability to communicate effectively and represent the company professionally can set you apart from other candidates.
We think you need these skills to ace Fire Alarm and/or Security System Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a security/fire alarm service technician. Include specific examples of troubleshooting, installation, and maintenance tasks you've performed in previous roles.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your NICET certification and how your skills align with Cunningham Security's values of quality, integrity, and service.
Highlight Technical Skills: In your application, emphasise your technical troubleshooting abilities and any experience with system installations or repairs. This is crucial for demonstrating your fit for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects professionalism and attention to detail, which are essential in this role.
How to prepare for a job interview at Cunningham Security Systems
✨Showcase Your Technical Skills
Be prepared to discuss your previous experience as a security/fire alarm service technician. Highlight specific projects where you successfully diagnosed and repaired system issues, as well as any relevant NICET certification you hold.
✨Demonstrate Problem-Solving Abilities
During the interview, expect to be asked about how you approach troubleshooting. Share examples of complex problems you've solved in the past, focusing on your thought process and the steps you took to resolve the issues.
✨Emphasise Customer Service
Cunningham Security values excellent customer service. Be ready to discuss how you've handled customer interactions in the past, especially in challenging situations. Show that you can represent the company with professionalism and care.
✨Prepare Questions About the Role
Have a few thoughtful questions ready to ask the interviewer about the company culture, team dynamics, and opportunities for career growth. This shows your genuine interest in the position and helps you assess if it's the right fit for you.