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- Tasks: Provide 1st line IT support and troubleshoot hardware/software issues across multiple sites.
- Company: Cunningham, a leading building and civil engineering contractor in Ireland.
- Benefits: 31 days annual leave, flexible working, ongoing training, and social events.
- Why this job: Join a high-performing team and grow your IT skills in a dynamic environment.
- Qualifications: 3rd level education in IT and experience in a similar support role.
- Other info: Exciting career progression opportunities and state-of-the-art office facilities.
The predicted salary is between 30000 - 42000 £ per year.
We are Cunningham, one of Ireland's award-winning building and civil engineering contractors with an extensive track record in delivering projects across multiple sectors in Ireland, including mission critical, healthcare, education, fit out and residential. The company has recently expanded into new markets and business sectors, particularly in the infrastructure and specialist areas, gaining a reputation as a leading contractor who delivers quality assured solutions to its wide-ranging customer base. Our people are at the heart of everything we do, and we are committed to delivering an exciting career with learning, development and progression potential.
We are currently seeking an experienced and talented IT Support Technician to join our high performing team.
Role Purpose:
- 1st Line IT Support
As well as getting hands-on exposure to a number of new and ongoing upgrade projects, you will facilitate the effective operation and daily support of the company network, systems and processes.
Role Responsibilities:
- Provide technical support for all hardware, software and associated peripherals/devices across 10 sites in N. Ireland/Ireland.
- Install, configure and maintain operating systems to agreed standards.
- Perform upgrades, new installations and carry out routine procedures on site infrastructure.
- Troubleshoot system, server and network problems and diagnose and solve hardware and software faults.
- Helpdesk administration and escalation, backup, antivirus, Office365 and IT asset management administration.
Knowledge, Skills & Experience Required:
- 3rd level education and a background within a similar IT Support environment.
- Office 365 Desktop Apps (Word, Excel, Outlook etc.)
- Experience of Office365 administration including Exchange, OneDrive, Teams and SharePoint.
- Experience of Windows Server including Active Directory, Group Policy and HyperV.
- Good communication required with excellent written and verbal skills.
- Full Driver’s license.
Benefits:
- 31 days Annual Leave
- Life Assurance Policy
- Pension Scheme
- Employee Assistance Programme
- Flexible Working Policy
- Wellbeing Events
- Company Occupational Health
- Social Events
- Team Development Days
- Ongoing Training & Development
- Bespoke career pathways
- Support for Chartership Pathways
- State-of-the-art office facilities
- On-Site Car Parking
- Professional Membership Support
- Branded clothing
IT Support in Newry employer: Cunningham Contracts
Contact Detail:
Cunningham Contracts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support in Newry
✨Tip Number 1
Network like a pro! Reach out to current employees at Cunningham on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with Office 365, Windows Server, and troubleshooting. We want to see that you’re ready to tackle any IT challenge!
✨Tip Number 3
Show off your problem-solving skills during the interview. Be ready to share examples of how you've diagnosed and resolved IT issues in the past. We love hearing about real-life scenarios!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Cunningham team.
We think you need these skills to ace IT Support in Newry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support role. Highlight relevant experience and skills that match the job description, like your knowledge of Office 365 and Windows Server. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your background makes you a great fit for Cunningham. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since good communication is key in this role, make sure your written application reflects that. Use clear language and structure your thoughts well. We appreciate candidates who can express themselves effectively!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Cunningham Contracts
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Office 365, Windows Server, and troubleshooting techniques. Be ready to discuss specific experiences where you've solved IT issues or improved processes.
✨Showcase Your Communication Skills
Since good communication is key in IT support, prepare to demonstrate how you've effectively communicated with non-technical users in the past. Think of examples where you simplified complex tech jargon into easy-to-understand language.
✨Familiarise Yourself with Cunningham
Do a bit of homework on Cunningham and their projects. Understanding their work in sectors like healthcare and education will help you tailor your answers and show genuine interest in the company.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving skills. Practice answering how you would handle specific IT issues or user requests, focusing on your thought process and the steps you'd take to resolve them.
