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- Tasks: Provide 1st line IT support and troubleshoot hardware/software issues across multiple sites.
- Company: Cunningham, a leading building and civil engineering contractor in Ireland.
- Benefits: 31 days annual leave, flexible working, ongoing training, and career development opportunities.
- Why this job: Join a dynamic team and gain hands-on experience with cutting-edge technology.
- Qualifications: 3rd level education and experience in IT support, especially with Office 365.
- Other info: Enjoy a vibrant workplace culture with social events and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
We are Cunningham, one of Ireland's award-winning building and civil engineering contractors with an extensive track record in delivering projects across multiple sectors in Ireland, including mission critical, healthcare, education, fit out and residential. Our people are at the heart of everything we do, and we are committed to delivering an exciting career with learning, development and progression potential. We are currently seeking an experienced and talented IT Support Technician to join our high performing team.
REPORTING TO: IT Manager
LOCATION: Based in Newry, Co Down
CONTRACT TYPE: Full Time, Permanent
HOURS: Monday Friday (early finish on Fridays)
ROLE PURPOSE: 1st Line IT Support
As well as getting hands-on exposure to a number of new and ongoing upgrade projects, you will facilitate the effective operation and daily support of the company network, systems and processes.
Responsibilities:
- To provide technical support for all hardware, software and associated peripherals/devices across 10 sites in N. Ireland/Ireland.
- To install, configure and maintain operating systems to agreed standards.
- To perform upgrades, new installations and carry out routine procedures on site infrastructure.
- Troubleshooting system, server and network problems and diagnosing and solving hardware and software faults.
- Helpdesk Administration and Escalation, Backup, Antivirus, Office365 and IT Asset Management Administration.
Knowledge, Skills & Experience:
- 3rd level education and a background within a similar IT Support environment.
- Office 365 Desktop Apps (Word, Excel, Outlook etc.).
- Experience of Office365 administration including Exchange, OneDrive, Teams and SharePoint.
- Experience of Windows Server including active directory, group policy and HyperV.
- Good communication required with excellent written and verbal skills.
Benefits:
- 31 days Annual Leave
- Life Assurance Policy
- Pension Scheme
- Employee Assistance Programme
- Flexible Working Policy
- Wellbeing Events
- Company Occupational Health
- Social Events
- Team Development Days
- Ongoing Training & Development
- Bespoke career pathways
- Support for Chartership Pathways
- State-of-the-art office facilities
- On-Site Car Parking
- Professional Membership Support
- Branded clothing
IT Support in Newry employer: Cunningham Contracts Ltd.
Contact Detail:
Cunningham Contracts Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support in Newry
✨Tip Number 1
Network like a pro! Reach out to current employees at Cunningham on LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with Office 365, Windows Server, and troubleshooting techniques. We want to see your expertise shine!
✨Tip Number 3
Show your passion for IT support! During interviews, share examples of how you've gone above and beyond to help users or improve systems. We love candidates who are proactive and dedicated!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Cunningham.
We think you need these skills to ace IT Support in Newry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support role. Highlight relevant experience and skills that match the job description, like your knowledge of Office 365 and troubleshooting abilities. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your background makes you a great fit for Cunningham. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since good communication is key in this role, make sure your written application reflects that. Use clear language and structure your thoughts well. We want to see that you can communicate effectively, both in writing and verbally.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at Cunningham Contracts Ltd.
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Office 365 and Windows Server. Be ready to discuss your experience with troubleshooting and system maintenance, as this will show that you're not just familiar with the tools but can also handle real-world issues.
✨Showcase Your Communication Skills
Since you'll be providing support across multiple sites, effective communication is key. Prepare examples of how you've successfully communicated technical information to non-technical users in the past. This will demonstrate your ability to bridge the gap between tech and everyday language.
✨Research Cunningham
Take some time to learn about Cunningham's projects and values. Understanding their focus on quality and customer satisfaction will help you align your answers with what they’re looking for. Plus, it shows genuine interest in the company!
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about their IT infrastructure, team dynamics, or opportunities for professional development. It shows that you're engaged and thinking about how you can contribute to their success.
